Denver, CO (PRWEB) July 27, 2008
eBuildingService is blazing a new trail in building service. Their revolutionary, customer-driven online e-Service Request system puts the property-owner or manager, at the helm of the service operation, from beginning to end. The days of waiting for the returned call or for the contractor to show up are gone. And good riddance!
Retail chains, manufacturing companies, defense contractors, business-complex and multi-family building operators in the Metro area, the Front Range (up to Greeley and the state line,) and high-country areas are getting the benefit of real-time, on-the-spot response for service calls they themselves initiate and track. If customers want not just a quick, but an immediate and lasting fix for HVAC problems, keying, tenant finish or other maintenance and remodeling issues with their property, now's the time to move into the new world of the online job requests that eBuildingService calls eSR's.
Kirk Beck from eBuildingService explains: "Electronic Service Requests will change expectations and the way property-owners do business with service providers. Customer supervision is enabled through an electronic job board, accessible through eBuildingService's web site. Here, the customer monitors the status of any and every job on any and all properties, as it is received, picked up by an e-BuildingService technician, executed and closed out. At all times, the customer knows who that technician is, can track the completion level in real time, and has a telephone number and direct email contact for in-person communication. Electronic notes and memos can be left for the technician online, and the technician can leave similar messages for the property-owner."
Kirk continues, "The power all parties have, to track all pending eSR's on a real-time job board, meshes seamlessly with any system customers use presently with those trusted 'go-to' contractors they may have used happily in the past. Indeed, eBuildingService technicians are happy to work alongside and in conjunction with customer's own employees or proficient craftspeople; in whatever situation the customer feels will efficiently resolve any given situation."
And above all, there is no task too mundane, too insignificant or too exotic for an eBuildingServices technician to undertake. Flood or fire damage mitigation, build-out, snow-removal or yard cleanup; they are ready and able to take on all of it.