On Location to Hold Unique Customer Service Training Program at Annual Meeting in Chicago
On Location, a leading full service nationwide labor and management company for events and tradeshows, has announced that it will hold its annual meeting on August 13 and 14, 2008, at its Operations Center in Chicago. The meeting will feature a unique industry training program for On Location's nationwide staff and is designed to help employees achieve greater success while continuing to enhance On Location's premier client service capabilities.
Mount Laurel, N.J. (PRWEB) August 2, 2008 -- On Location, a leading full service nationwide labor and management company for events and tradeshows, has announced that it will hold its annual meeting on August 13 and 14, 2008, at its Operations Center in Chicago. The meeting will feature a unique industry training program for On Location's nationwide staff and is designed to help employees achieve greater success while continuing to enhance On Location's premier client service capabilities.
"We implemented this program to encourage participants to assess their leadership and management abilities, develop an awareness and appreciation of their strengths, explore values and practices of effective leaders, and envision the future potential of our organization," said Michael Mulry, General Manager of On Location.
The program, developed under the direction and guidance of the Exhibitor Appointed Contractor Association (EACA) and Randy Eppard, Ph.D., founder and principal of Organizational Strategies, will provide participants with intensive lectures, discussions, group activities, readings, self-assessments, feedback from other participants and instructors, and project activities. In addition, participants are encouraged to coach and support the development of each other. The goal is to employ best practices in leadership and management to enable On Location staff to provide unmatched customer service to all their clients.
"On Location is committed to providing our clients with the most comprehensive service and support available in the industry," added Joyce Mollure, a member of On Location's Business Development team. "This training program is one of the ways that we ensure our clients receive the best service. It is also a great opportunity for us to bring our nationwide staff together and advance as a whole."
"I am extremely proud of On Location's continued investment in our employees. I don't know of another company in our industry that provides the level of training and support we do year after year," said Chris George, National Operations Manager for On Location.
On Location has earned its reputation as one of the industry's best by continuously delivering the highest level of professionalism, personalized service and depth of resources to its clients. Every On Location client is assigned a dedicated on site representative who is responsible for their account through every stage of the process. On Location has offices strategically located throughout North America.
On Location's staff of dedicated professionals pride themselves on becoming intimately familiar with every client's needs and operations, and effectively acts as an extension of the client's convention management staff. The result is a seamless and worry-free experience for On Location's clients, which enables them to tend to their own customers while On Location handles all of the tactical needs and responsibilities.
For more information on On Location please visit www.onlocationind.com
About On Location
On Location is a nationwide full service labor and management company that specializes in event and tradeshow support. For over 15 years, On Location has been a leader in program and event management, nationwide labor management and resources, total rental solutions, and warehousing. To learn more please visit www.onlocationind.com
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