Her expertise in public safety and experience as a PowerPhone instructor will help us create more valuable products and services that will benefit the agencies we serve.
Madison, Conn. (PRWEB) August 4, 2008
PowerPhone, a leader in 9-1-1 training and technology, announced today that Lieutenant Colonel Marjorie Acker (Ret.), a 27-year veteran of public safety, and PowerPhone instructor and consultant since 2004, has been appointed as the company's Director of Business Development.
In this position, Acker will be working with PowerPhone's customers, management team and instructor corps to develop and deliver training solutions and technology products designed to advance the field of 9-1-1 call handling and dispatch.
"Marjorie Acker will have an immediate impact on PowerPhone in this position," said Chris Salafia, president & CEO of PowerPhone. "Her expertise in public safety and experience as a PowerPhone instructor will help us create more valuable products and services that will benefit the agencies we serve."
Acker was a 27-year veteran of the Connecticut State Police (CSP) before retiring in 2003. She was in the first CSP training class to graduate women troopers; was the first woman trooper to hold the ranks of Sergeant, Master Sergeant, Lieutenant, Captain and Lieutenant Colonel; and is the only woman who has held the position of Legislative Liaison. As the commanding officer for the Office of Administrative Services, Acker was responsible for CSP support functions including Information Technology; and Selections and Training as well as developing projects which included shepherding the CSP through Y2K, implementing the country's first automated gun registration system, and negotiating and implementing a $46 million telecommunications system.
In 1994, Acker received the Connecticut Association of Women Police Woman Officer of the Year Award and was honored with the 2001/2002 Connecticut Distinguished Managerial Service Award.
Acker has also served as an assessor with the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). She holds a Masters in Management, a BA in English and an AS in Law Enforcement. As a PowerPhone instructor, she specializes in training 9-1-1 operators in law-enforcement-related topics.
For more information on PowerPhone, visit http://www.powerphone.com.
PowerPhone is a leader in 9-1-1 training and technology. Founded in 1984, the company has trained more than 130,000 public safety professionals representing all 50 U.S. states and more than a dozen foreign countries. The maker of Computer Aided Call Handling (CACH) software, PowerPhone offers a wide range of products and services designed to empower public safety professionals to best manage calls for service.