Expands Pilot Communications with Satcom Direct

Share Article integrates Satcom Direct's features to provide direct, web-based communication solutions between flight departments on the ground and pilots in the air., a web-based flight scheduling and management solution, has implemented technology and communication solutions developed by Satcom Direct to enhance and expand its communication offerings between users on the ground and aircraft in flight. This enhancement will allow flight departments to communicate last-minute itinerary changes or other critical information with pilots, crew, or passengers while the flight is in the air, instead of having to wait until landing.

Using a simple web-based interface, those with administrative access to are able to send SMS text messages directly to the pilots in the cockpit and faxes to the cabin of the aircraft for passengers or flight crew, directly from any computer with Internet access. Limiting access to account administrators helps maintain secure and responsible usage of the functionality. All user logins are based on company-specified security levels for different members of the flight department, and all content is backed-up on a daily basis. All account information, including passenger data and communications relayed to aircraft, are also protected by the latest technology available.

When logged into, administrators can choose the type of message (text or fax), select the aircraft by its tail number, enter the content of the text message or choose the contents of the fax, and click send. The main screens for both the text messages and faxes show a history of messages sent, including date and time, who sent the message, the tail number and make/model of the aircraft receiving, and partial text of the message sent.

"We chose to work with Satcom Direct because they are dedicated to developing aviation solutions that are on the cutting-edge of technology and are still easy to use and operate," said Terry Cooper, president, CEO, and creator of "That is the true basis for, and thanks to Satcom Direct, we can continue to provide that to our customers while increasing the number of web-based tools available at their fingertips."

Satcom Direct provides unmatched engineering technical expertise for all communication systems that interface with a satcom unit, including its datalink service FlightDeck Freedom™, which enables the text messaging capability between and the aircraft. Satcom Direct has grown into the largest global business aviation service provider, preferred by most corporate, military, and heads of state aircraft. As the industry leader for aeronautical satcom service, Satcom Direct currently supports more than ninety percent of all corporate flight departments. Working closely with both the Inmarsat and Iridium satellite networks, Satcom Direct focuses on delivering the latest technology and finest customer support to ensure that travelers get connected and stay connected.

"Our unparalleled customer service and knowledge of satellite communication systems has made us what we are today. We have created our products and found success in the industry by listening to the needs of our customers and developing exclusive applications to fit their requirements and ensure continued satisfaction," said Jim Jensen, founder and owner of Satcom Direct. "In working with, we have found an outlet for our solutions, plus a company that has the same dedication to its clients and services as Satcom Direct, which makes for an easy working relationship and successful enhancement."

Flight departments who are currently utilizing and services from Satcom Direct can utilize this functionality immediately. Other users will need to sign up for Satcom Direct services. Most aircraft that are 10 years old and newer have the capability to support use of the communication services. is a flexible and robust solution that can satisfy a large air charter company or broker along with corporate flight departments of any size. is currently available as a free 30-day trial, with subscriptions thereafter costing corporate flight departments $25 per aircraft per month, air charter companies $25 per aircraft per month, and air charter brokers $50 per month.

About is a web-based flight scheduling, quoting, and management solution designed for use by corporate flight departments, air charter companies, and air charter brokers. It allows updates to be made to any flight, at any time, from any location with Internet access, delivering real-time flight information to pilots and all flight department personnel. is owned and operated by CharterMatrix Web Group, founded in 2005 by president and CEO, Terry Cooper, who is also a corporate pilot and website developer. Websites currently owned and in development by CharterMatrix Web Group include (aviation website design, press, and search engine optimization), (empty-leg charter website), (contract pilot and flight attendant website), (online FBO reservation booking), and (flight department management website). CharterMatrix Web Group is headquartered in Melbourne, Florida. For more information regarding, e-mail info @ or call (321) 473-4003.

About Satcom Direct:
Founded in 1997, Satcom Direct is the leading innovator of satellite voice, fax, and broadband data service solutions for business and general aviation, military, government, emergency response, media, and a growing list of others that demand reliable global communications. Its primary product, Global One Number™, is an advanced connection service for aeronautical, maritime and land mobile applications that makes Satcom as reliable and simple to use as ground-based telephones, while its new datalink service, FlightDeck Freedom™, gives aircraft operators access to a menu of flight information content. For more information regarding Satcom Direct, visit, e-mail sales @, or call (321) 777-3000.


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