TouchStar and IP-Converge Partner to Implement the Leading Predictive Dialing and Call Center Technology in Asia

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IP-Converge will Integrate TouchStar's World Class Predictive Dialer and Call Center Software to Increase Productivity and Reduce Operating Costs

TouchStar, the world's premier predictive dialer and a rapidly growing call center software developer, has partnered with IP-Converge to implement TouchStar call center technology in Asia.

IP-Converge has been certified as a TouchStar Gold Partner to sell, implement, customize, train, and support the TouchStar 2008 Call Center System and Predictive Dialer in Asia.

Rene Huergas, President of IPC, said "TouchStar is a logical partner for IPC because TouchStar has been a very important contact center technology provider in the Philippines over the last seven years. TouchStar contributed technology and expertise to help many Philippine call centers grow. I know that TouchStar's core value of customer service made a difference for many businesses."

Steve Bederman, TouchStar's Chief Executive Officer, is enthusiastic about the partnership with IPC. "IP-Converge is the information technology and telecommunications leader in the Philippines. TouchStar chose to partner with IPC only after we completed a thorough review of their customer service levels, training programs, and technology expertise. IPC is one of the most impressive value-added IT services companies that we have worked with in the world."

TouchStar's new TouchStar 2008 Enterprise Contact Center system includes the world's leading predictive dialer and a highly scalable and redundant system architecture. On site and hosted deployment options are available. For more information, visit:

About TouchStar
TouchStar is a rapidly growing developer of world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and eight global offices. TouchStar's call center technology products include: call center software, VoIP and PSTN telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, compliance management, automated data exchange, and its new "Best Time to Call" application. For more information, please call +1.303.338.0678, email [email protected], or visit

About IP-Converge
IP-Converge Data Center, Inc. is an information technology and telecommunications (IT&T) company, providing local and international clientele with fully integrated, managed value-added IT services at global service-quality standards. It offers IT Outsourcing and System Integration packages to clients requiring customized IT&T solutions and its business is based upon the foundation of quality delivery, high customer satisfaction and cost-saving benefits. For more information, visit

Brian Smits
Global Director of Marketing
303.338.0200 x204


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