InfoPrint Extends and Expands Relationship with Sapien Software

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One-Year Anniversary Brings New Employees and an Extension of Premium Support Services

Whether we are updating employee data, coordinating compensation cycles or reporting on the performance management process, our team is there to assist InfoPrint HR managers and employees every step of the way. As a result, we’ve reduced processing time and assisted them in maintaining HRMS data integrity on a global level. This is truly a relationship to be proud of.

Sapien Software, the on-demand HR services company that combines transactional and strategic HR in one global solution, today announced that InfoPrint Solutions Company, a joint venture between IBM and Ricoh, has extended and expanded its relationship with Sapien. At the mark of its one-year anniversary, InfoPrint has added approximately 1,200 professional services specialists who provide ongoing warranty and maintenance contract support to its global employee base. As part of this expansion, InfoPrint also extends its premium support services with Sapien HRA, augmenting in-house resources to provide total system support for all users including employees, HR Administrators, Managers, Regional Managers, and more.

Built on the SaaS model, Sapien was selected by InfoPrint in January 2007 and began by serving as the HRMS epicenter and global hub for InfoPrint, interfacing with at least six different systems, while it collected employee data and coordinated deployment in a matter of months. Since working with Sapien, InfoPrint has expanded with the addition of Talent Management modules and with the full capabilities provided by Sapien Human Resource Augmentation™ (HRA).

According to Melanie Phares, InfoPrint’s Director of HR Operations, the company feels that Sapien HRA offers a great staffing complement to their growing International organization. “At this point, we have come to depend on the quality and convenience of HRA, and increasing its capabilities was a natural next step in our relationship,” she said. “As our billion dollar start-up steadily grows, we look to Sapien to continue to provide valuable and reliable services to help make our expansion as smooth as possible.”

Noting that InfoPrint is a middle-market company with all of the HR complexities of its IBM partner, Jackie Parker, VP Client Services at Sapien added, “Whether we are updating employee data, coordinating compensation cycles or reporting on the performance management process, our team is there to assist InfoPrint HR managers and employees every step of the way. As a result, we’ve reduced processing time and assisted them in maintaining HRMS data integrity on a global level. This is truly a relationship to be proud of.”

About Sapien, LLC
Founded in 2005, Sapien Software is one of the most progressive, competitive and innovative providers of on-demand HRMS and HCM software resources, and of Human Resources Augmentation™ (HRA) services, and is emerging as the leader in the global evolution of HR solutions. Built on the SaaS platform, Sapien combines comprehensive HR management and planning functionality with the latest Internet and workflow technologies to help transform the way companies manage their HR functions. Sapien services a worldwide client base from its headquarters in Morristown, NJ. More information is available at http://www.sapiensoftware.com

About InfoPrint Solutions Company
InfoPrint Solutions Company, headquartered in Boulder, Colorado, brings to market the advantages IBM and Ricoh have in the development, manufacturing, marketing and building of strategic solutions for customers, creating a growth-oriented global enterprise that is strategically focused on the output market.

The InfoPrint Solutions Company portfolio includes solutions for production printing for enterprises and commercial printers as well as solutions for office workgroup environments and industrial segments. The company offers customers the highest quality output solutions that optimize productivity by providing efficient workflow and, at the same time, delivering low cost of ownership and high return on investment. The heritage of InfoPrint Solutions Company includes the development of the IBM Advanced Function Presentation (AFP) Architecture – now an industry standard – and Intelligent Printer Data Stream (IPDS), which has since become the standard for mission critical business printing. The company also leads the industry in print management solutions with both InfoPrint Process Director and InfoPrint Manager. More information is available at http://www.infoprint.com

CONTACT
For Sapien:
Payam Fallah
973-944-7568

For InfoPrint:
Gemma Craven
212-616-6005

Tracey Sheehy
212-616-6003

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.

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Payam Fallah
Sapien
973-543-8844
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