INSIGHT IMAGING fully recognizes this sense of urgency and the importance of advancing within the healthcare industry. This is evidenced by its commitment to work with us to provide technology capable of enhancing customer service and reimbursement efforts while offering a positive and convenient patient experience
Atlanta, GA and Lake Forest, CA (PRWEB) August 27, 2008
INSIGHT IMAGING, a national provider of diagnostic imaging services, and Clearwave, a health care technology company focused on streamlining administrative processes, announced today that 16 Clearwave kiosks have been deployed at INSIGHT'S centers to ease the patient check-in process. Eight kiosks were introduced at INSIGHT'S Dallas-Fort Worth area facilities while eight were installed in certain California locations.
The Clearwave kiosk system affords INSIGHT IMAGING the ability to verify insurance eligibility in real-time, increasing the company's capacity to manage its health care operations more efficiently, while streamlining financial and administrative processes.
Through HIPAA-compliant standards, INSIGHT's front desk staff are now able to check in patients and verify eligibility in real-time, as well as determine benefits and patient responsibilities at the time of service. This provides INSIGHT IMAGING the opportunity to increase cash flow, lower collection costs and decrease potential year-end write offs related to bad debt.
During the roll out, Clearwave also successfully integrated with INSIGHT's practice management system (PMS) via Clearwave's Health Level Seven (HL7) interface. Through this new functionality, Clearwave provides the only fully integrated kiosk solution that also provides a real-time eligibility check.
"At Clearwave, we are working to help the health care industry shift its mentality to one that is focused on conducting business at the time of service where eligibility and benefits can be immediately verified and patient payment accepted," said Gerard White, CEO of Clearwave.
"INSIGHT IMAGING fully recognizes this sense of urgency and the importance of advancing within the healthcare industry. This is evidenced by its commitment to work with us to provide technology capable of enhancing customer service and reimbursement efforts while offering a positive and convenient patient experience," concluded White.
Patricia Blank, executive vice president of clinical services and support at INSIGHT added: "As health care plans become increasingly consumer-driven and customized, the eligibility, reimbursement and verification components are more critical to the successful delivery of patient care. We believe we are on the cutting edge of preparing for this paradigm with the addition of the Clearwave kiosks. While we began the process by installing 16 kiosks in 10 locations, we plan to quickly add them to our other centers. This initiative is expected to be completed by year end as we continue to see dramatic results in greater accuracy, reduced insurance rejections and higher cash collections."
Clearwave simplifies healthcare administration for patients, providers, payors and employers with its unique combination of technology and industry expertise. Using Web-based kiosks as a starting point, Clearwave's patent-pending network is able to efficiently exchange patient, insurance, payment and other healthcare-related information in a HIPAA-compliant and secure manner, reducing administrative costs, time and errors. For more information, please visit http://www.clearwaveinc.com.
About INSIGHT IMAGING:
INSIGHT IMAGING, headquartered in Lake Forest, California, is a nationwide provider of diagnostic imaging services. It serves managed care entities, hospitals and other contractual customers in over 30 states, including the following targeted regional markets: California, Arizona, New England, the Carolinas, Florida and the Mid-Atlantic states. Currently, INSIGHT's network consists of 92 fixed-site centers and 111 mobile facilities. To learn more, please visit http://www.insighthealth.com.