Kansas City, MO (PRWEB) August 8, 2008
It appears as though forums are becoming a way of business for many companies who have a need for community-driven discussion. Intuit, creators of QuickBooks, is not alone in their quest to bring value and information to their customers.
Intuit launched a forum called QuickBooks Community and as part of that community, the company features guest experts who provide valuable answers to people's questions. Sometimes, this even happens in real-time.
The benefit of forums is that they provide a content management system where people can perform searches on stored data and find the answers they are looking for.
The beauty of the forum, as opposed to other styles of customer support, is that the questions and answers are posted in conversational format which allows people to join in and get clarification on responses they may not understand.
As part of the growth of this service and to bring even more interest and interactivity to it, Intuit invited experts to their forums to answer questions for them. Intuit invited John Jantsch, author of the small business book Duct Tape Marketing and award-winning small business marketing blog, to become their expert in the area of Small Business.
As part of Jantsch's expert status, he is responsible for providing answers to submitted questions on the subject of small business and marketing. Jantsch also has a featured Marketing & Sales page in which he features a wide array of content, a podcast, resources and additional blogs.
The Small Business forum can be found at:
The Marketing & Sales page can be found at: