Twelve Ways to Use Your Intranet to Cut Costs

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A free report offering top tips for organisations wanting to use their intranet to make cost savings.

Organisations with advanced intranets will be on top of most of the areas covered by the paper. However, for those with intranets still at the communication and information-sharing stage of their development, it may provide valuable inspiration.

The Intranet Benchmarking Forum (IBF at http://www.ibforum.com), an exclusive, confidential intranet and portal benchmarking group of leading European, U.S. and global organisations, has launched a free report offering its top tips for organisations wanting to use their intranet to make cost savings.

In an era of corporate belt-tightening, intranets can play a pivotal role in helping organisations cut costs. In a new paper called '12 ways to use your intranet to cut your costs' (PDF, 300kb) available to download for free, the IBF presents some pointers and prominent examples to help organisations use their intranet to drive savings. The twelve tips, which are expanded fully in the report, include:

1.    Build bridges with internal customers
2.    Research user needs
3.    Implement or expand self service
4.    Target further design, print and distribution savings
5.    Improve usability
6.    Revamp HR content
7.    Create content for customer facing staff
8.    Create internal helpdesk content
9.    Enhance the employee directory
10.    Put senior leaders online
11.    Leverage online meetings
12.    Measure savings

Elizabeth Marsh, the IBF's director of research, says, "Organisations with advanced intranets will be on top of most of the areas covered by the paper. However, for those with intranets still at the communication and information-sharing stage of their development, it may provide valuable inspiration."

The tips in the paper are drawn from the IBF's full-length research report into the use of intranets to achieve organisational cost savings and showcase many household names and how they've successfully deployed these cost savings tips. Published to IBF members as part of a wide-ranging, members-only research programme, the full report also included detailed case studies on IBF members Nokia and Prudential. It also featured dozens of screen shots from the intranets run by these two organisations and by three other members: the BBC, BT and PricewaterhouseCoopers.

The IBF is the world's leading intranet and portal benchmarking group and is acknowledged to have established industry standards for intranet and portal performance. It has more than 60 annual members globally (all household names) including the BBC, BT, Citi, HSBC, ExxonMobil, JP Morgan Chase, Kellogg's, Orange, PWC, Unilever and Bank of England. The IBF has offices in London, New York, Zurich and Sydney and recently hosted IBF 24 - 24 hours of intranet innovation online - with 700 delegates joining globally. This was the largest ever corporate gathering on the web.

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