Customer service has always been a cornerstone of our business and the key to our success
Cleveland, Ohio (PRWEB) September 4, 2008
Since its launch in 2004, Hy-TechRoofDrains.com has revolutionized the commercial roofing industry by offering a convenient, simple way to shop online for roof drains and replacement parts from today's top manufacturers, including Zurn, Josam, Smith and Wade.
Utilizing the site's new layout and added features, visitors can easily locate and purchase roof drains and replacement directly online within minutes. The site allows users to search for products by manufacturer, browse through Hy-Tech's inventory by product category, or ask the Drain Wizard.
The Drain Wizard is a proprietary application that helps users find a specific roof drain or part, even if they do not know the manufacturer or the specific model name. The Wizard guides visitors through a series of questions about the part and then locates the exact roof drain needed, no matter how old or unique.
The site is also home to the Roof Drain Experts. Visitors with questions or in need of advice can call or email the Roof Drain Experts on any industry-related topic, and receive a response within 24 hours.
"Customer service has always been a cornerstone of our business and the key to our success," said Ken Paine, president of Hy-Tech Products. "As more of our customers look to the Web to find the information and products they need, we are continuously evolving our Websites to makes sure they provide an excellent resource and help to save roofers time and money."
About Hy-Tech Products
Hy-Tech is widely recognized as the Midwest's premier supplier of commercial roofing equipment, such as heat welding, hoisting, single ply and roofing safety, as well as drains and replacement parts, and roofing hand tools. The company continuously provides innovative, new and refurbished products from the industry's top brands to commercial roofers, while delivering maximum value with the combination of quality products and unmatched service.
# # #