Hurricanes Just Another Day at the Office for Data Protection Services

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Hurricane Gustav disrupted thousands of businesses throughout Louisiana, Texas, Mississippi, Alabama and Florida, but for clients of online backup provider Data Protection Services (DPS) it was business as usual.

Hurricane Gustav disrupted thousands of businesses throughout Louisiana, Texas, Mississippi, Alabama and Florida, but for clients of online backup provider Data Protection Services (DPS) it was business as usual. During Hurricane Katrina, DPS had guided its New Orleans data center through weeks of power outages, no water, and martial law with no downtime. "Before Hurricane Katrina, our disaster plans were just that - plans," said DPS CEO Jeff Danos, "but successfully managing that event gave us unique insight into what we could do to raise our company to an even higher level of preparedness." Implementation of improvements began immediately after the storm.

Following Hurricane Katrina, DPS moved its primary data center from New Orleans to Hammond, LA, because accessibility had proven to be a major obstacle. The new data center was designed with a complete fault-tolerant infrastructure featuring two auxiliary power generation systems, each with dual fuel sources. The new primary facility features redundant fiber optic connections from multiple vendors accessing from disparate directions, and redundant capacity systems. Secondary data centers were established in Atlanta, GA, and recently in Dallas, TX. With each of these data centers designed to assume primary status if failure is encountered at the primary site, the level of redundancy sets a high standard that few, if any other, online backup providers even approach. "With a disaster recovery facility in Atlanta to the east and the new facility in Dallas to the west," said Danos, "we have exponentially expanded the cone of unaffected areas we can operate from in the event of even the worst regional disaster. This should reassure our clients that service is never going to be interrupted no matter what disaster strikes."

Hurricane Gustav was the first real test of DPS's new facility and improved disaster preparations. Everything worked flawlessly. "We were so well-prepared that the disaster teams of both DPS and our partner, Server Armory, were concerned that we had so little to do to prepare," said Danos. The company automatically switched to generated power as soon as utility power failed and will continue to run on generated power until utility power is restored. DPS technicians and managers kept the company fully staffed 24/7 during the emergency to assist clients and ensure all operations performed as designed. While other businesses throughout the region went dark., DPS experienced zero downtime.

About DPS
Since 1996, Data Protection Services has provided online backup and disaster recovery solutions to business clients. DPS has a solution designed to accommodate clients of all sizes, whether the organization is a small one-person office or an enterprise with hundreds of locations distributed throughout the world. DPS partner, Server Armory, is a full-service data center that offers a full spectrum of co-location and ancillary services.
For more information, please call 800-267-1664 or visit http://www.dataprotection.com.

For information about Server Armory, call 800-613-4418 or visit http://www.serverarmory.com.

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Susan Klees
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