Ely, England (PRWEB) September 11, 2008
For a growing business, it's increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today's IT professionals optimise their use of technology in managing IT processes. The Information Technology Infrastructure Library (ITIL)®, which is a framework of best practice approaches intended to facilitate the delivery of high-quality information technology (IT) services, is now available through IT Governance Ltd. IT Governance is the only authorised reseller of the OGC titles that is able to offer all five available formats to a worldwide client base.
The five new core ITIL® titles in the Official ITIL®v3 Service Lifecycle Publication Suite were commissioned and structured to be read as a five-title series, each building on the contents of the previous work.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
The ITIL® V3 (ITIL® Refreshed) - ITIL® Lifecycle Publication Suite (complete library) contains all five of the titles, which are designed to be read together, and includes:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement.
IT Governance offer worldwide distribution of this suite as well and being the only supplier, worldwide, to offer the suite in five formats including:
Soft cover - traditional method for immediate despatch
Downloadable DRM Protected PDF - instantly available on a single-user basis to any e-mail address.
MobiPocket E-book - this e-book can be stored and read in the free MobiPocket e-book reader - easy access while you're on the move.
Online access - an online subscription gives you access to the latest authoritative text. Functionality includes dynamic content, easy navigation, bookmarking, history, cross-linking between chapters and a pop-up glossary of terms.
Multi-user licence - Available on a 1-or 3-year licence period. If you are implementing ITIL within your organisation and want multi-user access to the complete set of the five NEW core ITIL® publications plus The Official Introduction to the ITIL® Service Lifecycle, this is the set you need.
FOR FURTHER INFORMATION
Lisa Badcock Marketing Executive +44 (0) 845 070 1750
NOTES TO EDITORS
IT Governance Ltd is the one-stop shop for books, tools, training and consultancy for Governance, Risk Management and Compliance. It is a leading authority on data security and IT governance for business and the public sector. IT Governance is 'non-geek', approaching IT issues from a non-technology background and talking to management in its own language. Its customer base spans Europe, the Americas, the Middle East and Asia. More information is available at http://www.itgovernance.co.uk.