Angel.com's streamlined, on-demand IVR platform and high-level speech recognition capabilities allow businesses to improve customer service, lower live agent costs and increase in-store traffic and revenues by seamlessly placing consumers in touch with the information they need. Most importantly, the Phone Locator provides a great vehicle to enhance the lead generation of our customers.
McLean, VA (PRWEB) September 10, 2008
Angel.com, the leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, today announced that it has partnered with Findlocation.com to power its Phone Locator solution, a service which allows consumers to find the nearest location of a business through an intuitive phone-based application.
"Findlocation.com's Phone Locator solution is an ideal example of what's possible when you combine accurate data with best-of-breed IVR and software-as-a-service technology," said Michael Zirngibl, President and CEO of Angel.com.
With Findlocation.com's Phone Locator solution, callers can search for the nearest location of a business by zip code, area code, product, radius or any other business logic. Findlocation.com's Business Locator provides the database and the information can be customized to ensure an effective search. The Phone Locator requires no programming; it is a simple turn-key subscription service that can be deployed in 48 hours or less thanks to Angel.com's hosted IVR platform. More than 6,100 companies already utilize Findlocation.com's innovative technology including Weyerhauser, Linksys and Payless.
Jason Tragesser, Director of Operations for PostNet, a provider of printing, packing and shipping services, said fast and seamless setup and data integration were the key factors that convinced PostNet to add the Phone Locator solution.
"With over 900 Postnet locations worldwide it's essential that we make it easy as possible for customers to find their closest store," said Tragesser. "Findlocation.com's Phone Locator allowed us to quickly setup the phone service and seamlessly integrate it with our existing web-based store data. Findlocation's service and product are an unbeatable value."
"Our number one goal is to get the consumer to our customer's storefront to make a purchase. With its minimal set-up costs and integration with our existing web-based store locator application, The Phone Locator solution offers our clients almost immediate ROI," said Jon Knokey, Director, Sales and Marketing for Findlocation.com. "Angel.com's streamlined, on-demand IVR platform and high-level speech recognition capabilities allow businesses to improve customer service, lower live agent costs and increase in-store traffic and revenues by seamlessly placing consumers in touch with the information they need. Most importantly, the Phone Locator provides a great vehicle to enhance the lead generation of our customers. "
Angel.com is a leading provider of on-demand business voice solutions. The Angel.com solution delivers value to organizations of all sizes to more productively and efficiently address business problems through the power of voice technology. As a fully hosted solution, no investment in hardware, software, or human resources is required, delivering immediate ROI and easing and simplifying deployment of voice applications that meet unique business needs. Angel.com is the only provider to offer a web-based toolkit, Site Builder, that facilitates voice menu design through a simple Internet connection and our innovative technology enables complete integration with databases or CRM tools, enhanced scalability, and flexible applications. For more information, visit http://www.angel.com
About Findlocation.com Software
Findlocation.com is one of the innovative suites of products offered by Xionetic Technologies, Inc., a privately held company located in Bozeman, Montana. Xionetic Technologies, Inc. has been operating since 1991, first as Bridger Systems and since 2003 as Xionetic Technologies, Inc. Xionetic is dedicated to bringing a cost effective, full-service suite of innovative technology solutions to drive consumer spending to our customers' products, services and store-fronts. Today, more than 6,100 companies use a Xionetic created product. See more about us and other products built on our innovative technology at http://www.findlocation.com.