The most prudent course of action is for JYGY to proactively set an example as a global leader, holding ourselves accountable for consumer security and satisfaction
San Francisco, CA and Atlanta, GA (PRWEB) September 11, 2008
The 'World's Favorite Mobile Destination' (http://www.jygy.com) today unveiled a global Bill of Rights for mobile consumers that is expected to increase consumer confidence and safety when purchasing through the Internet and on mobile devices. The Mobile Consumers Bill of Rights is viewable at the end of this document and at http://www.jygy.com/rights.
JYGY (pronounced: Jigg-y) chairman and chief executive officer Mikael Vinding spoke to a group gathered at CTIA Wireless I.T. and Entertainment 2008 on Wednesday, saying that without consumer confidence, mobile spending will be slowed and mistrust will impede industry growth and consumer spending. "The most prudent course of action is for JYGY to proactively set an example as a global leader, holding ourselves accountable for consumer security and satisfaction," said Vinding.
"We composed the Mobile Consumers Bill of Rights to be brief and super-easy to understand," Vinding continued. "Confusion and misinformation are prevalent in the mobile and online industries with regard to purchasing and it is JYGY's intention to replace consumer suspicion with consumer confidence, swelling this best-practices Bill to become a standard-practices doctrine for businesses everywhere."
JYGY is a social community and marketplace that is compatible with existing social networks like MySpace and Facebook, accessible worldwide using mobile handsets and personal computers. People meet at JYGY (http://www.jygy.com) to greet old friends and meet new ones utilizing mobile messaging. It is free to register at JYGY and members are able to create customizable mobile communications such as Groups that can engage one individual, or a throng of thousands.
JYGY members leverage JYGY's connectivity and billing relationships with mobile carriers around the globe when exchanging multimedia communications. JYGY billing relationships with those carriers make the consumption of paid products and services possible on a global scale, with charges appearing on the consumers' monthly phone bill, or debited against pre-paid accounts.
"Mobile handsets are morphing to become our everything-in-one devices, and with a built-in payment solution provided by mobile carriers, the assumption is that more consumers will have the opportunity to purchase more products and services from their handsets," said Brent Iadarola, global research director of mobile and wireless communications for Frost & Sullivan. "A Mobile Bill of Rights for consumers worldwide is timely for an industry that would benefit from increased consumer confidence where purchases are concerned."
The JYGY-authored Mobile Consumers Bill of Rights:
"JYGY wants you to safely and confidently enjoy the full suite of products and services offered, whether you are on your computer or on your mobile phone. To assure your continued satisfaction and to hold ourselves accountable to you, JYGY created the following Mobile Consumers Bill of Rights:
1. Money-back Refund. Guaranteed
If for any reason you are unhappy with a paid product or service provided by JYGY, you have the right to a money-back refund within the initial 30-days of purchase.
2. Clear Pricing and Descriptions
You have the right to clear pricing and accurate descriptions on all products and services offered by JYGY and its partners. To avoid confusion, JYGY clearly labels all paid content in your local currency.
3. Privacy / Opt-in / Opt-out
- You have the right to personal information protection and privacy on JYGY.
- You have the right to a clearly visible opt-in process for all products and services that are available for purchase on JYGY.
- You have the right to a clear, easy-to-follow opt-out process for all paid products and services available through JYGY. You will receive confirmation that your opt-out process was successful.
4. Complete Customer Confidence
JYGY and its partners are committed to sending you only goods and services that are requested. No surprises. No hidden costs. JYGY commits to eliminating spy ware and other intrusive forms of data collection unless those are disclosed by content providers and opted-in to by you. You have the right to a spam-free environment. Only authorized messages and those specified in JYGY's Terms and Conditions will be sent to you.
5. Technical Support
You have the right to technical assistance that is available from JYGY 24-hours per day via email, text messaging, toll-free phone service and/or real time chat. Technical support inquiries will be addressed within 24 hours of submission.
6. Customer Service
- You have the right to friendly, 24-hour customer assistance from JYGY via email, text messaging, toll-free phone service and/or real time chat
- You have the right to courteous JYGY customer service replies within 24-hours of your inquiry and to have issues resolved respectfully and in a timely fashion.
7. Quick Delivery and Complete Satisfaction
You have the right to receive the JYGY goods and services you pay for quickly and in a fashion that meets your expectations."
"JYGY's global footprint, its mobile consumer, carrier relationships and partnerships around the world, give this Mobile Consumers Bill of Rights a good chance for adoption," added Vinding.
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JYGY, Inc. is a global community and social marketplace that is accessible through the Internet and via mobile handsets. JYGY products and services enable registered users to create customizable mobile applications like Groups® for anywhere, anytime access to relationships, entertainment and more.
JYGY derives revenues through multiple revenue streams that include profit share agreements with mobile operators, recurring consumer subscriptions, premium purchases, advertising, mobile marketing and other streams. To view the JYGY corporate web site, visit http://www.JYGY.com/corporate.
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