One would think that more than tripling in size every year would have had a slightly negative impact on the quality of our customer service
Wise, VA (PRWEB) September 11, 2008
The quality of customer service makes a significant difference in how online retailers are perceived. National Airsoft Magazine found this to be true recently when a majority of their readers chose Trinity Airsoft for a customer service award.
Trinity Airsoft is a leading online retailer of airsoft guns and accessories. Although their business has grown rapidly over the last several years, their company has continued to uphold the same high quality of customer service, a fact that resulted in the company being chosen as "Best Retailer-Customer Service" in a recent reader's poll performed by National Airsoft Magazine.
"One would think that more than tripling in size every year would have had a slightly negative impact on the quality of our customer service," said Jameson Hopkins, CEO of Trinity Airsoft. "We also recently moved to a new, larger facility. The fact that our customers have remained just as satisfied, or even more so, speaks volumes about the caliber of our staff."
Trinity Airsoft sells a wide variety of airsoft guns, in many different makes and models. The online retailer's inventory includes many of the most popular manufacturers, including Tokyo Marui and Echo1 airsoft. Airsoft guns are often made to mimic real weapons in styles that are popular with both the military and civilians; for instance, the Classic Army is one of the most popular styles of airsoft guns that Trinity Airsoft carries.
One thing that sets Trinity Airsoft apart from other online retailers is that the company is owned and operated by airsoft enthusiasts. The owners and staff have actually handled and played with most of the airsoft guns listed on the site. Each gun's description is written from scratch. Citing their own frustrating experiences with other retailers as incentive, Trinity Airsoft offers award-winning customer service and technical help.
"Our customers aren't just another name and credit card number," Hopkins said. "They are real people who have the same passions we do. That makes every customer one of us, and as our website says, we take care of our own."
For more information about Trinity Airsoft or to browse a wide selection of airsoft guns, please visit http://www.TrinityAirsoft.com.
About Trinity Airsoft
Owned and operated by airsoft enthusiasts, Trinity Airsoft is truly run "by players, for players." The online retailer sells airsoft guns and accessories in a wide variety of makes and models, topping off their impressive selection with award-winning customer service. For more information about the company or airsoft guns, please visit TrinityAirsoft.com.