Each year we see increased value in participating in this event not only to build more relationships with others in the industry, but to also enhance our understanding of the challenges faced by call center professionals on a daily basis as we seek to better serve them.
Past News ReleasesRSS
Atlanta, GA (PRWEB) September 11, 2008
Aslan Sales Training, a global sales and customer service training and consulting firm, will exhibit for the third consecutive year at the Annual Call Center Exhibition (ACCE). Created by the International Customer Management Institute (ICMI), ACCE 2008 will be held September 15-18 in Phoenix for more than 1,500 professionals in the contact center industry.
Aslan's exhibit this year will provide attendees with a preview of their training curriculum focused specifically on the challenges of transitioning customer service organizations into revenue-generating sales organizations. Two of Aslan's senior consultants, with backgrounds in the call center industry, will be on-site to talk with attendees. Aslan will have information available on programs for skill development throughout a contact center, including: customer service, inbound/outbound sales, inside sales, management and leadership development, call center hiring processes, etc.
"For our niche in the sales training world, ACCE is the perfect place for us to display our unique offerings with a focused audience," says Tom Stanfill, CEO and Founding Partner of Aslan. "Each year we see increased value in participating in this event not only to build more relationships with others in the industry, but to also enhance our understanding of the challenges faced by call center professionals on a daily basis as we seek to better serve them."
Aslan's roots are in the call center industry, having originated with the exclusive focus on the unique competencies necessary for effectively selling to and managing customers over the telephone. Since branching out into training other sales and management roles, Aslan has maintained their status as the industry expert and the only training service provider with this unique focus. Since the early 90s, Aslan has been providing customized sales and customer service training across a variety of industries. The company has worked with thousands of sales professionals from contact centers around the globe, and has seen some very impressive results. From a high tech manufacturer who saw incremental revenue grow by 30% within six months to a leading national healthcare company experiencing and increase in new customer conversion rate by 77% within eight months and a banking organization increasing deposits by as much as 270% after training, Aslan's programs continue to prove effective.
The conference will be held at the Phoenix Convention Center and Aslan's exhibit will be located at booth #926. For more information on the event, please visit http://www.acceicmi.com.
Aslan Sales Training is a global training and consulting firm that offers customized inside sales training, customer service training, inbound and outbound sales training, field sales training, and sales leadership development. For over 15 years, Aslan has helped internationally recognized brands, such as FedEx, Oracle, Xerox, GE, Apple and others, improve the performance of their call center sales reps and managers. Aslan recognizes that selling, managing customers, and prospecting over the phone require unique skill sets. As a result, the company has developed a total solution that includes hiring strategies, transitioning managers into coaches and leaders and improving overall performance. To learn more about how we can help you, download our whitepaper, The 7 Barriers to Inside Sales Success. For more information on Aslan, visit us at http://www.AslanTraining.com or call us at (866) 362-6496, ext. 104.
# # #