Gaylord, MI (PRWEB) September 18, 2008
Deerfield.com and 3CX announce the release of VisNetic MailFlow version 3.8, an email management system with integrated support for 3CX Phone System.
"3CX is designed for and used by businesses that require a high level of functionality and reliability in a phone system, but are also knowledgeable and budget conscious enough to avoid high overhead or administrative phone system costs," said Nick Galea, CEO of 3CX. "Similarly, VisNetic MailFlow is email management software offered by Deerfield.com (3CX North American Distributors) that provides all of the necessary tools to ensure a high level of email customer service, but is also reasonably priced and easy to administer. The marriage of these products provides users with an advanced and affordable integrated communication system that can manage and track all of an organizations' email and telephony traffic."
VisNetic MailFlow is an email customer service solution for Windows used by thousands of organizations that provides: email routing and tracking, reporting, standard responses, a global contact database, customer email history tracking, and much more. 3CX Phone System for Windows is a multi award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular SIP phones, VoIP Gateways and VoIP providers.
"VisNetic MailFlow 3.8 is a momentous release, as it gives users an end to end customer service solution," said Mike Deerfield, CEO of Deerfield.com - developers of VisNetic MailFlow. "Features like click to call, telephone conversation time stamps and call notes allow users to easily call their contacts within MailFlow and record - and refer back to - their telephone conversations, while 3CX users not currently employing an email management solution will benefit greatly from MailFlow features such as: automatic email routing, shared email queues, standard responses and reporting. Deerfield.com also fully supports both products and can provide all of the necessary assistance to ensure a smooth installation."