AAVC was chosen because of their dedication to extreme customer service and we are truly excited about this partnership.
Scottsdale, AZ (PRWEB) September 17, 2008
The brand new Hilton San Diego Bayfront due to open December 3rd of 2008 has selected the Extreme Customer Service® Company, American Audio Visual Center®, to become their partner for audio-visual, multimedia production and technical services.
The 30 story waterfront hotel features 1190 spacious guest rooms, 30 suites and boasts more than 165,000 square feet of flexible meeting and event space.
AAVC will keep an extensive inventory of the latest in audio, video and lighting technology on the property. In addition to their extensive inventory, the AAVC on-site staff will be comprised of a highly experienced technical team for turn-key meetings, presentations and show services.
"AAVC was chosen because of their dedication to extreme customer service and we are truly excited about this partnership." - Maggie Morales, CMP, Director of Events.
American Audio Visual Center® has focused their sights on the San Diego market and it seems to be paying off. AAVC now has four hotel partners in the area including: San Diego Marriott Mission Valley, Coronado Island Marriott Resort, San Diego Marriott Hotel & Marina and the addition of the new Hilton San Diego Bayfront. The company has additional plans to capitalize on their new partnerships and successful entrance into the San Diego market. AAVC will also open a new San Diego regional office and warehouse near the downtown area in order to better support their hotels and local customers.
Senior Vice President of Sales & Chief Marketing Officer, Duane Tornquist explains, "San Diego is such a great meeting destination. It made perfect sense for our company to focus our energies on the Southern California market, which is close to the mother ship (speaking of the company's corporate headquarters in Scottsdale, Arizona.) Additionally, with the Hilton San Diego Bayfront being near the San Diego Convention Center, it has created a great opportunity for our Technical Events Group to secure San Diego bound association and corporate technical event business. Our company feels very privileged to have this opportunity to partner with the Hilton San Diego Bayfront. We look forward to a long mutual and successful relationship."
American Audio Visual Center, Inc. has many hotel contracts that span a wide variety of small, medium and large full service hotels and resorts throughout North America. These properties include: the Hilton Scottsdale Resorts & Villas, the Hilton San Francisco Financial District, the Westin Kierland Resort & Spa, the Sheraton Wild Horse Pass and the Fairmont Scottsdale in Arizona, the Ritz-Carlton and Fairmont Atop Nob Hill in San Francisco, the San Diego Marriott Hotel & Marina, the JW Marriott Buckhead-Atlanta, and the newly remolded Atlanta Marriott Marquis.
AAVC attributes its successful growth to a strategic and purposeful plan to grow its market share by providing hotels with much more than just audio-visual service and support. Recently trademarked with the U.S. trademark office, Extreme Customer Service ® has become the company's foundation and culture. AAVC listened to what hotels were missing in the way of a true partnership: increasing revenue, offering higher levels of sales and marketing support, and becoming a more creative and production orientated one-stop shop. "We are not just order takers. We dive head first into every customers program with passion and creativity. We offer technology that most of our competitors in the hotel and resort markets don't provide. The difference is that we have designed our company to fit what hotels need, and the byproduct is more revenue and better customer service scores for our hotel partners." explains Duane Tornquist, Senior Vice President of Sales & Chief Marketing Officer.
About American Audio Visual Center, Inc.
American Audio Visual Center® is a 15 year old privately held company headquartered in Scottsdale, Arizona. AAVC is the chosen in-house partner for some of the most prestigious hotel and resort properties throughout North America. American Audio Visual Center's® Technical Events Group travels around the globe with many of the world's top corporations, producers and meeting planners, handling all of their audio-visual, multimedia and business theater needs. American Audio Visual Center® is known throughout the industry as the Extreme Customer Service® Company.
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