Braintree, MA (PRWEB) September 17, 2008
WorldAPP, the world's leading developer of online data collection platforms, completed its study analyzing customers' feedback on its flagship product Key Survey. According to the research, Key Survey provides several advantages to its users:
- Ease of use - its extremely usable and intuitive interface makes it easy to design, launch surveys, and analyze the data
- Depth of functionality - features such as workflow alerts, logical transitions, piping, and autofill make survey management go well beyond standard data collection functionality
- In-depth analyses - advanced reporting options, including summary and individual reports, filtering and crosstabs, answer labels, and varied statistical quantities as well as data export to Excel, PDF, and to SPSS allow for flexible and full-fledged data analyses
- One-click integration with flagship CRM and analytical solutions Salesforce.com and QlikView
- Comprehensive overall customization - custom-branded surveys, reports, and accounts meet companies' identity needs, providing an enterprising product that seamlessly and effectively integrates with any corporate presence
- Multilingual capabilities - ideal for international companies
Users complimented Key Survey's Customer Care for its highly professional, reliable staff, which is available by e-mail, phone, and live chat. These options are available not only for Key Survey subscribers, but for trial users as well.
Alysan Nakis says, "I want to compliment the live chat representatives. The live chat feature is wonderful, and the answers I've gotten were quick and concise. We are currently using a trial version, but I will highly recommend that we purchase this program--the application is great and the support even better! Thanks!"
WorldAPP CEO Cal Brown explains, "Here at WorldAPP we consider all the characteristics described above to be essential for all SaaS solutions. Taking into consideration the market transition from SaaS 1.0 to SaaS 2.0, as we mentioned in our earlier publications, these features will be a determinant for the success of any online product."
To get more detailed information on Key Survey's benefits, please click here or call a sales representative at 781-849-8118 or toll-free at 888-708-8118.
About Key Survey by WorldAPP
WorldAPP is the industry leader in Web-based data collection technologies, and provides Web-based applications for collecting, managing, and leveraging data throughout the enterprise. WorldAPP's online enterprise data management solution, Key Survey, enables customer service, marketing, and HR departments to gather feedback on customer satisfaction, product feedback, and employee feedback. Key Survey's core technology is an information collection utility designed to help companies gather data from any point, through any medium, and disseminate this information across the enterprise. For more information, please visit http://www.keysurvey.com.
781-849-8118 ext. 8034