We now have additional customer service reps answering the phone and we've increased our hours to 8:00 a.m. to 6:00 p.m. EST. Monday through Friday. When our new website is operational, those hours will expand to 10:00 p.m. and include Saturdays.
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Cape Coral, FL (PRWEB) September 23, 2008
Within one month of purchasing Frame A Stock, Inc., a corporation that sells a single share of stock as a novelty gift item on the website FrameAStock.com, the new owner, Skye Robinson, has put into action several changes to improve the experience of their customers. FrameAStock.com sells a single share of stock which can be framed with a personalized plaque that is a perfect gift for such occasions as weddings, birthdays, anniversaries, Christmas and more.
The first change was to add desirable companies to the list of other stocks offered. Now, in addition to popular stocks such as Disney, Dreamworks, Harley-Davidson, Microsoft, Starbuck and McDonald's customers can give a single share of Coach, Build-A-Bear, Quiksilver and more. "With stock prices as low as they are right now, it's a good time to buy. People who are doing their Christmas shopping early will save, and the gift they give is likely to go up in value," says Rich Martin, Frame A Stock, Inc.'s Vice President.
An additional change was to increase customer service hours, "I hate it when I can't get a real person on the phone, so I want to make sure that doesn't happen to our customers," says Robinson, "We now have additional customer service reps answering the phone and we've increased our hours to 8:00 a.m. to 6:00 p.m. EST. Monday through Friday. When our new website is operational, those hours will expand to 10:00 p.m. and include Saturdays."
One thing that hasn't changed is the company's monthly drawing for a free share of stock. Each month, a name is randomly selected from visitors who sign up at frameastock.com. "Last month the odds were REALLY good; visitors had a 1 in 20 shot of winning. So far this month we've had about 100 sign up to win, but those are still great odds!" says Martin.
"Our next step is to make our new website go live," says Robinson. "We hope to have it operational by mid-October so Christmas shoppers can experience a more user-friendly online ordering process."
For more information about Frame A Stock, Inc., please visit frameastock.com or call 1-888-663-7862.