Neil will lead a highly experienced team with a great system, excellent compliance procedures and unrivalled analytics capabilities. I look forward to Neil joining the iQor team.
New York and Preston, UK (PRWEB) September 29, 2008
iQor, a global business process outsourcing company, has appointed Neil Machin as VP, Operations in the U.K. He will take responsibility for all Recovery operations, with a mandate to achieve a quantum leap in client performance.
Mr. Machin is a seasoned Operations professional with extensive knowledge of the collections industry. Over the past ten years he has been in senior operational roles with companies Intrum Justitia and Aktiv Kapital.
"Neil is a great addition to our senior team bringing experience, focus and drive that will enable us to deliver even greater performance for our clients at a time when competition for cash is extremely fierce," said John Ricketts, Managing Director. "Neil will lead a highly experienced team with a great system, excellent compliance procedures and unrivalled analytics capabilities. I look forward to Neil joining the iQor team."
iQor (http://www.iqor.com) provides business process outsourcing to some of the best-known companies in the world from 21 Call Centers of Excellence in five countries and four continents. iQor's 8,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.