US Internet Retailers Can Now Sell Internationally without Fear of Fraud or Chargeback

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Selling internationally is now safer than selling locally

eCommerce Merchants Trade Association logo

With ComGateway, merchants never have to worry about fraud or chargeback, nor will they need to charge a premium for shipping. Moreover, the low US dollar makes it more compelling than ever for International shoppers to buy from our merchants

eCommerce Merchants ( has entered into a 2-year partnership with comGateway Ltd ( which enables merchants to sell to over 400 million Visa and American Express card holders in the Asia Pacific region including Japan, Australia, New Zealand, India and China.

Fewer than 15 percent of nearly 2,000 U.S.-based merchants recently surveyed by preCharge actively sell internationally. "Most retailers which currently sell internationally have worked out a fraud-to-sales ratio that works for them", says Paul Schmudde, President of Gateway Express, ComGateway's logistics facility in Portland, Oregon. Due to the absence of the credit card industry's "Address Verification System" or AVS outside North America, merchants are taking a risk whenever they accept payment other than cash or bank wire transfer which is immune to chargeback and fraud. As a result, these merchants typically charge a premium for International orders to cover fraudulent transactions or charge backs.

"With ComGateway, merchants never have to worry about fraud or chargeback, nor will they need to charge a premium for shipping. Moreover, the low US dollar makes it more compelling than ever for International shoppers to buy from our merchants" concludes Mr Schmudde.

Visa and American Express promote the merchandise to drive their cardholders to and respectively. comGateway receives and places the order on merchants' website through their corporate credit card. The merchant then process the order like a domestic order and ships it to comGateway's hub in Portland Oregon. For the merchant, that's it. At this point, comGateway accepts the shipment, goes through an automated sorting process and then couriers the merchandize it to the customer through its exclusive logistics partner DHL.

ComGateway and DHL implement a proprietary security measure called ePOD or Electronic Proof of Delivery. ePOD can ensure that packages will only be received by the card holder thereby adding yet another layer of security to the e-commerce fulfillment.

Brandon Dupsky, Managing Director of eCommerce Merchants said "Comgateway removes the risk of fraud and charge backs, the main deterrents of selling internationally. Their exclusive partnership with Visa and American Express helps our merchants reach out to millions of card holders internationally without any upfront marketing costs."

Cresta Pillsbury, Executive Vice President of eCommerce Merchants said "eCommerce Merchant's 2 year partnership with Comgateway could not have come at a better time as it helps our merchants expand their business globally as the US grapples with tough economic conditions locally. Through our partnership with comGateway, our members enjoy the following benefits:
1. Waiver of $2,500 One-Time set up fee
2. Two year waiver of yearly fees
3. Expand customer base by millions of people
4. Product advertisement to American Express and Visa card holders in Asia and Australia without any upfront marketing costs
5. Worry free operations:
    a. No risk of chargeback or fraud
    b. No need for any major technology development
    c. Never have to deal for foreign currencies
    d. No need to deal with International shipping documents
    e. Sell internationally as if it was just another local sale
    f. No sales tax in Oregon

For more information or to sign up as a comGateway merchant partner, please contact:
Lionel Sim
Tel: (484) 684 7513

About comGateway
Founded in 2004, comGateway provides a shopping service which allows Asian customers to shop, pay and ship with ease from any U.S. website. ComGateway is the exclusive partner of Visa and American Express in Australia and Asia with over 400 million card holders who shop from US Internet Retailers on and

comGateway utilizes a proprietary advanced verification system which authenticates card holders during registration as well as for every purchase made subsequently, thus adding an added layer of security in combating buyer fraud.

About eCommerce Merchants
eCommerce Merchants ( is a leading trade association of small and medium sized ecommerce businesses. The organization provides best practices guidance, technology & infrastructure advice and sourcing & supplies solutions to online merchants around the world who use the internet to sell or promote products and services. The organization works closely with the Professional eBay Sellers Alliance (

Companies or merchants interested in working with eCommerce Merchants should contact:
Executive Vice President
Cresta Pillsbury


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Cresta Pillsbury
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