American Audio Visual Center® (AAVC) Takes a Bite out of the Big Apple

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The New York Marriott Marquis has selected the Extreme Customer Service® Company, American Audio Visual Center®, as their partner for audio-visual, multimedia production and technical services.

AAVC TM

We are very excited to be working with AAVC

The New York Marriott Marquis has selected the Extreme Customer Service® Company, American Audio Visual Center®, as their partner for audio-visual, multimedia production and technical services.

The 49 story hotel features 1,949 guest rooms and 101,450 square feet of meeting space. The hotel is located in the heart of Times Square and the Broadway theatre district. The central location makes the New York Marriott Marquis the perfect place for meetings, conventions, social events and weddings.

AAVC will keep an extensive inventory of the latest in audio, video and lighting technology on the property. In addition to their extensive inventory, the AAVC on-site staff will be comprised of a highly experienced technical team for turn-key meetings, presentations and show services.

"We are very excited to be working with AAVC," says Erik Palmer, Director of Event Management at the New York Marriott Marquis. "We know they have a fine reputation in the audiovisual industry and that their commitment to service will complement Marriott's recognized high standard of guest service in the hospitality industry."

Senior Vice President of Sales & Chief Marketing Officer, Duane Tornquist explains, "We are extremely excited about our growing relationship with Marriott International and our entrance into the New York City market. The New York Marriott Marquis is an iconic hotel and we consider it a great privilege to be chosen as their new partner. We look forward to a long and incredibly successful relationship."

American Audio Visual Center, Inc. has many hotel & resort partnerships that span a wide variety of small, medium and large full service hotels and resorts throughout North America.

AAVC attributes its successful growth to a strategic and purposeful plan to grow its market share by providing hotels with much more than just audio-visual service and support. Recently trademarked with the U.S. trademark office, Extreme Customer Service® has become the company's foundation and culture. AAVC listened to what hotels were missing in the way of a true partnership: increasing revenue, offering higher levels of sales and marketing support, and becoming a more creative and production orientated one-stop shop. "We are not just order takers. We dive head first into every customer's program with passion and creativity. We offer technology that most of our competitors in the hotel and resort markets don't provide. The difference is that we have designed our company to fit what hotels need, and the byproduct is more revenue and better customer service scores for our hotel partners," explains Duane Tornquist, Senior Vice President of Sales & Chief Marketing Officer.

About American Audio Visual Center, Inc.
American Audio Visual Center® is a 15-year-old privately held company headquartered in Scottsdale, Arizona. AAVC is the chosen in-house partner for some of the most prestigious hotel and resort properties throughout North America. American Audio Visual Center's® Technical Events Group travels around the globe with many of the world's top corporations, producers and meeting planners, handling all of their audio-visual, multimedia and business theater needs. American Audio Visual Center® is known throughout the industry as the Extreme Customer Service® Company.

http://www.americanavc.com

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Duane Tornquist
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