(PRWEB) October 1, 2008
This cost effective solution integrates Esna Technologies' award winning unified communications technology with eOn's award winning Millennium unified Converged communications Communications platformPlatform. The eNterprise IP Messenger application suite will allow employees to use their wireless or wired telephone to access live calls, email, faxes and voice mail. Users can prompt their messaging and scheduling utilities to read back information to them anywhere, anytime and perform real-time modifications. This flexibility enables enterprises to benefit from increased employee productivity and enhanced responsiveness to customer inquiries.
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The new IP messanger application The The new eNterprise IP Messenger application suite allows business users to access their messages from communication devices such as office telephones, cell phones, personal digital assistants (PDAs), personal computers (PCs), or from any web browser, regardless of the message media type (e.g. voice, fax, e-mail). For example, using built-in speech recognition and text-to-speech services, IP messenger users can listen (and reply) to e-mails and voice mails, direct fax messaging, and respond to all communications more quickly and efficiently. IP messenger will be available in a small business edition for less than 150 users and in an enterprise platform that can scale to 20000 plus users.
"We are very excited about this new partnership! The Esnatech-eON eOn partnership allows us to openly market mobility and productivity applications directly to eOn's current business customers worldwide,", said David Petramala, Vice President, Business Development, Esnatech. "The combination of eOn's market leadership, and Esnatech'"s industry leading productivity tools with a balance of features and price, together we are delivering a winning solution across their entire business customers in all segments and sizes."
The eNterprise IP Messenger is an EON eOn exclusive platform that includes services that allow for a customized user experience, rich media handling, and easy management and administration, such as:
Speech recognition services for navigating auto attendant menus and corporate directories;
Unified Messaging with Text-to-speech: e-mails can be read over the phone; full support for MS exchange Exchange 2000/2003/2007, IBM Domino, Novell GroupWise, and Google Apps
Speech to text services for visual voice mail support and transcription
Computer telephony integration (CTI) services include:
Complete desktop call control,
Caller identification (ID) screen-pops,
Integration with Microsoft Outlook, ACT!, Maximizer, Goldmine, Salesforce.com(ActiveX for customization),
Corporate instant messaging, corporate directory, presence management;
Emergency broadcast, individual or distribution lists,
Call forwarding, find-me/follow-me, and message notification
Automatic call forwarding via the WEB & wireless
"We are very excited and confident that the addition of the eNterprise IP Messenger to our Converged Communications solutions will enable our customers to implement a seamless messaging platform that caters to today's virtual office workers," said Jack Dienno, Vice President of Sales, eOn Communications Corporation. He further stated that "eOn and Esna Technologies, a pioneer and leader in these applications have worked very closely over the last several months developing and testing the IP interface to eOn's flagship switching platforms".
The eNterprise IP Messenger is immediately available worldwide and will be sold through direct and indirect channels. For more information about eOn's solutions, visit http://www.eoncommunications.com.
About the eNterprise IP Messenger
The eNterprise IP Messenger offers the industry's most robust unified communications platform that integrates presence, mobility and messaging with eOn's Millennium and eQueue communications platforms. It provides today's enterprises and contact centers with a suite of applications comprised of voice messaging, unified messaging, fax services, instant messaging, CTI functionality, mobility and presence solutions. Using state-of-the-art text-to-speech and speech recognition technology, the eNterprise IP Messenger ensures access and utilization of all of your messaging and scheduling utilities is only a phone call away. Aimed at improving relationships and interactions between employees, customers and suppliers, the eNterprise IP Messenger makes it possible for you to manage your communications anytime, anywhere from any device.
About the Millennium® Converged Communications Platform
The eOn Millennium® is a robust Converged Business Communications System that offers multi-site networking, advanced call control and messaging features, and supports a wide range of IP and digital desktop devices and applications. The system's flexibility and breadth of features ensure the needs of all businesses are met by supporting both traditional circuit-switched and packet-switched VoIP technology. Whether you need to connect several phones in an office, hundreds of phones in a campus environment or clusters of remote workers, the Millennium allows you to create a virtual enterprise, maximizing employee productivity while reducing networking and support costs.
About the eQueue® Multi-Media Contact Center Solution
The eOn eQueue® is a multi-media contact center platform offering a comprehensive and unified solution for customer interaction management as well as enhanced PBX applications. The universal or single queue approach enables contact centers to interact more efficiently with their customers regardless of the media. The eQueue applications include multi-media routing of all interaction types with robust ACD functionality, complete telephony capability, email, Web chat and Web collaboration, integrated voice response, voice mail with unified messaging, fax messaging, quality assurance recording, workforce management and a complete range of desktop devices and applications. The benefits of using an eQueue are improved customer service and loyalty, increased agent productivity and lower cost of ownership.
About eOn Communications
eOn Communications Corporation™ is a global provider of innovative communications solutions. Backed by over 20 years of telecommunications engineering expertise, our solutions enable our customers to easily leverage advanced technologies in order to communicate more effectively. To find out more about eOn Communications and its solutions, visit the World Wide Web at http://www.eoncommunications.com, or call 800-955-5321.
Founded in 1989, Esna Technologies has been committed to developing advanced messaging solutions that enhance the communication needs of growing organizations. Our mission remains to develop and provide innovative communication solutions that integrate seamlessly with existing infrastructure and enhance the way businesses communicate. Esna Technologies' communication solutions are designed for "real-time users" providing advanced features, investment protection, and platform upgrade capability without the planned obsolescence prominent in the communications industry. Esna Technologies markets and distributes their products through OEM and VAR partners in over 28 countries worldwide. For more information please visit http://www.esnatech.com
This press release may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties, including technical and competitive factors, which could cause the Company's results and the timing of certain events to differ materially from those discussed in the forward-looking statements. Such risks are detailed in eOn Communications Corporation's most recent Form 10-Q filing with the Securities and Exchange Commission.
eOn Communications Corporation, the mark eOn, eQueue and Millennium are trademarks of eOn Communications Corporation. Note to editors: If you are interested in viewing additional information on Esnatech, please visit the Esnatech Web page at http://www.esnatech.com on Esnatech's product pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Esnatech's Marketing department at Marketing @ esnatech.com. Microsoft Live Communication Server, Windows, Exchange, Office & Terminal Services are registered trademark of Microsoft Corporation,