New York (PRWEB) October 1, 2008
FollowThatPackage.com was recently developed and released to help both customers and retail companies alleviate the amount of incoming phone calls to determine the status of their package they have purchased online.
When placing an order online with any retailer, there are many steps to the process. First you place the order; the retailer receives the order and fulfills it. The retailer then ships the items out to you. At that time, the retailer sends you a shipping confirmation notice with your tracking information. The Shipping Carrier comes to the retail location, picks up your package and runs it through their shipping hubs to ultimately deliver the package to you. Pretty simple it seems. That's not always the case. In some cases, packages get delayed, re-routed or even returned back to the retailer.
FollowThatPackage.com creates and easy way for customers to know what is going on with their packages and where they are at all times with one simple step. When a customer receives a shipment notification email you are aware that your package has left the location to be delivered. In most cases the package takes a few days to arrive. Everyday, you wait, you go back into your email, search for the shipping notification email, then either have to go to the retailers website or worse yet, you have to go and enter in the shippers long tracking number to find out where the package is currently sitting waiting for delivery. Our system allows you to enter in your tracking number for UPS as well as your email address and have up to the date delivery notifications of your package sent directly to you with out the hassle of contacting customer service reps and waiting for them to get back to you or digging through old emails. There are no missed calls, no waiting. When your package changes locations, you are notified all the way up to delivery.
FollowThatPackage.com also offers a wide variety of coupon codes and discounts from major retailers. Our company is dedicated to helping make your life easier which is why we also allow the customer to upload their own codes they find to share with others.
Retailers are always welcome to contact us so that we can work together to make their customer's experience that much better.