Asysco to Maintain GMC's Audio Visual and Video Conferencing Systems

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Asysco has been appointed by the General Medical Council to maintain and service its network of audio visual and video conferencing systems. Its AV presentation equipment is vital to the GMC's many presentations at its offices in London, Manchester and Edinburgh and includes video conferencing equipment, complex control systems as well as microphone and voting systems.

The General Medical Council (GMC) has appointed Asysco's Support Services to maintain and service its network of professional audio visual and video conferencing systems located in its key UK regional offices.

The GMC is an independent body responsible for protecting, promoting and maintaining the health and safety of the UK's public by setting standards of good medical practice under the Medical Act 1983.

Its offices in London, Manchester and Edinburgh host a demanding calendar of events from hearings, investigations and decisions to Council meetings and other GMC activities. Each event relies heavily on a complex suite of integrated audio visual equipment to stage, communicate and preside over these presentations, including fitness to practice hearings where every shred of evidence and data is scrutinised, analysed and judged by panels of experts.

So, when the GMC recently released a tender for the service and support of every audio visual and video conferencing system within its key locations, it was clear that awarding the responsibility of its AV contractual requirements to a dependable and highly experienced service delivery team was paramount.

With Asysco's reputation as one of Europe's foremost integrators of professional AV products, the GMC was in no doubt that this was a company with the expertise to support its systems, keep current and future running costs down and provide invaluable consultancy support for new and existing equipment.

Asysco's Business Development team knew that they were more than equipped to provide the high level of support services that the GMC would undoubtedly demand and that this highly-skilled technical support division would inevitably be the preferred bidder.

'Our reputation for AV systems innovation is renowned internationally, but the commitment we make to our clients extends far beyond the installation of equipment,' reveals Asysco Operations Director, Francesca Hazell. 'Our Support Services division forms an integral part of our operation and enables us to support this equipment over the long term and keep it functioning efficiently and in the manner in which it was designed to perform. On top of this capability, Asysco has a vast consultancy expertise which enables us to advise and educate the Council about how best to deploy its equipment and how to enhance and upgrade it when it's appropriate to do so.

'The GMC's audio visual equipment comprises a number of audio visual systems, including video conferencing equipment, complex control products and sophisticated microphone and voting systems. All are key components within the Council's presentation of events and internal hearings which are often high-profile in nature with potentially far-reaching consequences for the wider medical community.

'The need for reliable AV equipment to present and record each event is essential so it's crucial to have the support of a team which can ensure every component of a system is always working as it should and can set up the equipment in readiness for an event.'

Asysco's Support Services division comprises a pro-active team of more than 55 of the industry's most qualified staff who underpin a range of managed services that has kept AV equipment functioning for corporate, government and educational clients across the world.

From London to New Delhi, Chicago to Milan, Asysco's team of consultants, technicians, engineers and operational help desk advisors perform rigorous, preventative maintenance and offer a 24hr strategic emergency support service to clients with equipment ranging from control and display systems to digital signage and video streaming.

Asysco also offers a unique monitoring and site-specific report service with key performance indicators that show exactly how the Support Services team is measuring up against its contractual obligations. And, judging by the feedback from its clients, this is a company that is more than keeping its word on service, it's keeping a vast array of AV systems and their owners in business.

So, the GMC and its audio visual systems are in good hands. While the Council continues to protect the health and safety of the public by setting standards in medical practice, Asysco is taking care of the equipment that presents and records many of the pivotal moments in the process whilst setting new standards in technical support.

To find out more about Asysco's Support Services and the breadth of its managed services, visit http://www.asysco.co.uk/services.asp.

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Louise Steel
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