Parature Announces Fall 2008 Customer Advisory Council

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Distinguished Parature Customers Gather to Share Valuable Ideas on Future Products and Services.

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The Parature Customer Advisory Council is one of several channels that we will leverage to guide the vision of Parature Customer Service software, ensuring that we continue to bring the most innovative and comprehensive support suite to market

Parature, the global leader in on-demand customer service software, announced today its fall 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of Parature Customer Service™ software by sharing their valuable ideas and information with Parature’s executive team. The second of the semi-annual meetings commenced at the Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch, Scottsdale, AZ, October 6-8, 2008.

The members of the fall 2008 Parature Customer Advisory Council include: ANGEL Learning, Des Moines Area Community College, Elsevier, e-MDs, Enterprise Mobile, ExtendMedia, Florida Virtual School, Hitachi Data Systems, Hobsons EMT, Home Instead, IGN, K2 Network, Linden Lab, McClatchy Interactive, Meru Networks, Northwestern University – Kellogg School of Management, Serco, TMA Resources, T-Mobile, Tower Group Companies, Turner – Cartoon Network, and Water Environment Federation.

“The Parature Customer Advisory Council is one of several channels that we will leverage to guide the vision of Parature Customer Service software, ensuring that we continue to bring the most innovative and comprehensive support suite to market,” stated Duke Chung, Parature CEO and President. “This group is comprised of individuals from a cross section of industries we serve and we feel very fortunate to have such a diverse group of professionals join our advisory council. We look forward to obtaining invaluable insight that will be integral to fulfilling our commitment to our customers’ success and to providing the smartest, most efficient way for organizations to support their customers.”

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal’s list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit http://www.parature.com.

Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.

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Dayna Tenorio
Parature
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