It is our pleasure to honor Bright with a Summit Award for their absolutely outstanding achievements
Las Vegas, Indianapolis and Greensboro (Vocus) October 16, 2008 —-
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at its premier user conference, Consona Connect, that Bright Plastics (Bright), a Greensboro, N.C.-based DTR ERP software user and injection molded components and mold engineering company, is the 2008 recipient of the software provider’s Transformation Award.
The Transformation Award, part of Consona’s annual Summit Awards, honors a customer that has been able to either reinvent its business or achieve a strong return on investment in a relatively short period of time. Recipients of the award submit both qualitative and quantitative data that illustrate how the solution has impacted the customer’s business model or overall business performance. Award recipients display significant business improvements and changes, such as unprecedented customer satisfaction levels, the introduction of new products and services, or increased sales.
Bright was starting to outgrow its manual and siloed business systems and methods. As the company’s management team members began looking to the future, they realized their need for an integrated solution to improve perpetual records and performance analysis and quickly chose DTR based on its plastics-specific fit and extended customer support infrastructure. Since implementing DTR, Bright has seen these business improvements:
- Moved toward a uniform database for better control of inventories.
- Increased customer service with up-to-the-minute details on order status.
- Improved locating/retrieval of BOM items from the raw material warehouse with bar coding and scheduling.
“The DTR software has provided a uniform database by which we can improve discipline and vastly improve visibility, control inventories and increase service,” said Chris Peters, vice president controller at Bright Plastics. “All of this is needed as the marketplace is moving toward carrying more inventory and shortening lead-time for customer delivery to match their erratic supply chain behavior with counterpart components being imported.”
“It is our pleasure to honor Bright with a Summit Award for their absolutely outstanding achievements," said Jeff Tognoni, CEO of Consona. "Bright stands as an example of the dedication it takes to gain maximum return on a business system investment. The growth and success this company has achieved with our support reminds all of us at Consona why we're in business."
About Consona Corporation
Consona Corporation (Consona, formerly known as M2M Holdings Inc.) is a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for the enterprise. Consona is dedicated to becoming a valued business partner by helping each and every customer continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide its customers with a unique combination of customer care; product fit; a broad range of consulting, IT and business services; and industry expertise. Consona serves more than 4,500 customers worldwide and across a variety of industries, including manufacturing, distribution, financial services, health care, high tech, and local government. Battery Ventures and Thoma Bravo jointly own Consona. For further information, visit http://www.consona.com, e-mail info @ consona.com, or call (888) 8 CONSONA.