Education and certification on Avaya unified communications and contact center solutions are critical to customer satisfaction as well as our success. WestNet continues to be an excellent supplier to Avaya, and we're pleased to renew our licenses with them
Wheat Ridge, CO (PRWEB) October 20, 2008
WestNet Learning, a leading provider of Managed Learning Services and hosted learning, announced today that Avaya Inc., has renewed the WestNet eLearning Catalog license for all Avaya associates globally.
WestNet Learning and Avaya have worked together on the Avaya core certification training since 2000. WestNet provides Avaya with eCourses, Instructor-led training and Virtual Instructor-led training (Mentored ILT). WestNet was named the 'Worldwide Preferred Training Partner' by Avaya in 2006.
"Education and certification on Avaya unified communications and contact center solutions are critical to customer satisfaction as well as our success. WestNet continues to be an excellent supplier to Avaya, and we're pleased to renew our licenses with them," said Frauke Vossebein, Avaya, Global Learning and Information Solutions Professional Certification Manager.
WestNet's eLearning products will provide Avaya users with several industry leading features including eLearning with lesson level check points and automatic remediation as well leveraging prior knowledge with "Pathways", from WestNet. In addition, the online Prescriptive learning tool generates individual custom learning plans based on skill gap analysis, to allow focused learning where skill gaps exist and not in areas already mastered, therein saving time and money.
Additionally, WestNet Learning provides hosting, data migration, security and maintenance services, and Help Desk support for Avaya associates utilizing the WestNet Learning products.
The WestNet solutions are hosted and delivered entirely over the Internet, eliminating the stress, hassles, and risks associated with traditional hardware and software implementations. The Internet-hosted learning systems enable organizations to improve their workforce productivity, accelerate business processes, and drive performance. WestNet's managed learning centralizes and automates the entire learning process, making administration of enterprise wide learning and development both effective and efficient.
About WestNet Learning:
Founded in 1996 and located in Wheat Ridge, CO, WestNet Learning is a leading global provider of learning products to corporate enterprises, academic institutions, associations, government agencies, and training suppliers. Learning products include: Hosted Learning Management System (LMS), e-Learning courses and systems, textbooks, e-books, prescriptive assessments, plus e-Learning and classroom delivery tools. The company launched its hosted LMS product "MLP" in 2003, after continuously receiving requests from existing clientele, who were dissatisfied with the available products in the marketplace. Today, organizations large and small from around the world have adopted the WestNet Hosted Learning LMS to provide "affordable" world-class e-Learning and classroom training registration to learners worldwide. The WestNet Hosted Managed Learning products allow organizations to rapidly create, deliver, and measure interactive learning over the Internet and intranets. WestNet Learning is a privately held, self-funded, "S" corporation, which has progressively scaled since 1996.
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Additional information is available at http://www.westnetlearning.com.
About Avaya Inc:
Avaya: Global Leader in the Communications Industry
Avaya designs, builds, and manages communications networks for more than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony software applications, systems and services. Driving the convergence of voice and data communications with business applications -- and distinguished by comprehensive worldwide services -- Avaya helps customers leverage existing and new networks to achieve superior business results.
For more information, please visit http://www.avaya.com.