Vikas Kapoor Discusses Corporate Governance at World Economic Forum

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iQor CEO Describes Benefits of Private-Equity Governance Model

You get what you pay for, and it's clear that the investors in a lot of recently failed public companies are getting what they paid for!

iQor CEO Vikas Kapoor presented his views as a panel expert on corporate governance at the World Economic Forum's 2nd Annual Meeting of the New Champions 2008 in Tianjin, People's Republic of China. A global business process outsourcing company, iQor is backed by private equity firm Guggenheim Partners.

As part of a panel on "Picking the Perfect Board: Mission Impossible?" on September 28, Mr. Kapoor spoke at length about how the right private equity partnership can lead to better corporate governance, tighter risk management and stronger performance. Kapoor argued that private-equity boards are more engaged, and have bigger financial incentives to steer the company correctly.

"If iQor is successful, our Board stands to make roughly ten times what a similar sized Board would make in a typical public company, and even if it is unsuccessful, the Board will make a fraction of their public counterparts," said Mr. Kapoor. "You get what you pay for, and it's clear that the investors in a lot of recently failed public companies are getting what they paid for!"

With funding from a private equity firm - Guggenheim Partners - Mr. Kapoor has orchestrated a dramatic turnaround of iQor. Today, iQor is a profitable, global business process outsourcing company with more than 8,000 employees worldwide.

Born in India, Vikas Kapoor is a well-respected business leader in the U.S. He heads one of the world's largest business process outsourcing companies and is a frequent speaker on globalization, technology and corporate turnaround management.

This year's "Summer Davos" brought together emerging multinational companies - the New Champions - that have the potential to reshape the global economic landscape. Under the theme "The Next Wave of Growth," CEOs of the New Champions engaged with a diverse group of the most important players shaping the future of business and the global agenda.

About iQor
iQor ( provides business process outsourcing to some of the best-known companies in the world from 21 Call Centers of Excellence in five countries and four continents. iQor's 8,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.


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