Gaming Resorts Failing to Maximize Profit Potential Through the Use of Modern Workforce Management Solutions

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According to an article by EntryPoint Global, casinos could significantly reduce labor costs and improve business processes by utilizing a holistic approach to managing their employees centered around a modern Workforce Management Solution.

For example, one of the most time consuming, error-prone processes in casinos is the management of toke pools. A well-configured Workforce Management solution can determine who should get what and automatically allocate the correct amount to their respective payroll.

EntryPoint Global, an international Workforce Management consulting firm today announced the publication of the article "Squeezing More Value from Your Workforce Management Systems" in the Fall issue of Gaming & Leisure Magazine, the Gaming industry's premier management journal.

Copies of the article can be downloaded at: Squeezing More Value from Your Workforce Management Systems

According to the article, gaming resorts could significantly reduce labor spend and improve operational efficiencies by employing a more holistic approach to managing their casino and hospitality employees - yet, none are realizing this potential. While resorts today currently use simple time management systems - often just spreadsheet or basic punch clocks, they could be driving significantly greater labor cost savings and improved operational efficiencies by utilizing enterprise Workforce Management solutions that incorporate elements of Time & Attendance, Scheduling, Labor Forecasting, Workforce Analytics and/or Employee Self-Service. The article further contends that these benefits could be realized without significant additional investments in software and hardware infrastructure and that ROIs could be achieved in very short time periods if done right.

The article provides actionable advice on what casinos could be doing and outlines the tangible and intangible benefits that could be achieved from doing so. In addition to pointing out areas of cost savings, the article also outlines how effective workforce management could greatly improve internal processes, reduce non-compliance issues, as well as reduce the day-to-day burdens of managing people faced by both front-line managers and HR staff.

"In an industry where labor costs are as high as 70%, modern Gaming Workforce Management solutions can reduce annual payroll costs by as much as 5%, improve compliance, reduce employee turnover, and improve customer service levels by ensuring that the properly licensed person is ready to serve your customers at the right table - all with an immediate ROI", noted Arshad Merali, the article's author and Managing Partner at EntryPoint Global. "For example, one of the most time consuming, error-prone processes in casinos is the management of toke pools. A well-configured Workforce Management solution can determine who should get what and automatically allocate the correct amount to their respective payroll."

Additional highlights of this article include:

  •     Minimal changes in accurately tracking and calculating employee time can translate into major cost savings that directly impact the bottom line
  •     A well-defined and implemented Workforce Management solution can ensure regulatory compliance
  •     Most casinos are failing to properly schedule their employees, effectively leading to lost revenues, lower service levels and in some cases wasted labor costs
  •     Employee self-service features could greatly improve worker satisfaction and reduce turnover by allowing staff to control their own work schedules
  •     Resorts could improve organizational efficiencies through more effective performance management

For more information about this report, please visit http://www.entrypointglobal.com or call 1-877-736-6471. To understand potential savings please check out our online savings calculator at http://www.entrypointglobal.com/roi/
About EntryPoint Global:

Unparalleled Expertise. Driving Business Value. Delivering Lasting, Tangible Results

EntryPoint Global is an international Workforce Management consulting firm dedicated to helping enterprises improve operations and grow their business through the efficient management of their distributed workforce. EntryPoint provides business consulting, implementation and offshore support services for the deployment, management and optimization of enterprise Time and Attendance and Scheduling solutions such as Infor/Workbrain and Kronos. EntryPoint's mission is clear and unequivocal: to help leading organizations achieve lasting, tangible results from their Workforce Management investments.

For more information please visit: http://www.entrypointglobal.com

Contact:

René Roth
EntryPoint Global

+1.416.306.2999 ext. 203
rroth(at)entrypoint-global.com

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René Roth
EntryPoint Global
416-306-2999 (203)
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