Alacrity Services Taps Global Bay Mobile Software to Redefine Water Remediation Processes for the Insurance Industry

Share Article

Global Bay has been chosen by Genesis Solutions Design and Alacrity Services, developers of claims management solutions for the insurance industry, for a national mobility application deployment for residential water remediation.

, the less time the equipment needs to stay on site, and the better the overall result. Global Bay, with our help, was able to develop mobile psychrometric reader applications on handheld devices to allow us to get those readings from the field--in real time

Global Bay Mobile Technologies, Inc., a provider of award winning mobile enterprise application solutions, has been chosen by Genesis Solutions Design and Alacrity Services, developers of claims management solutions for the insurance industry, for a national mobility application deployment for residential water remediation. The end user clients are insurance carriers that needed to improve the response time and accuracy of their water mitigation claims. In these times of frequent regional hurricanes, storms and floods, numbers of claims can be in the thousands--and all are time-sensitive. Global Bay's mobile software allows for the capture of site specific conditions and readings needed to process water mitigation claims more quickly, efficiently and cost-effectively.

The mobile application deployed for Alacrity allows for relevant claim information to be pushed to ruggedized mobile handheld Motorola MC70 computers, which are wirelessly connected to Alacrity's enterprise software. These handheld devices replace the cumbersome paper process previously used by field personnel. The application streamlines the data collection process by providing all relevant site information to the contractor in real-time and ensures that contractors follow set procedures to assess damage and deploy the correct clean up equipment based on industry standards.

"Between 50-60% of water mitigation claim costs are related to the cost of equipment such as dehumidifiers, air movers, and the like. The faster we can get the damage site "dry", the less time the equipment needs to stay on site, and the better the overall result. Global Bay, with our help, was able to develop mobile psychrometric reader applications on handheld devices to allow us to get those readings from the field--in real time," said Warren Erickson, President of Genesis Solution Design. "What was a pleasant surprise for me was that Global Bay could -and did--get this deployed very quickly and integrated the solution to our existing back end systems...deployment couldn't have been easier." added Erickson.

"What is interesting is that not only will Genesis and Alacrity be able to help their insurance clients with their efficiency, but their ability to capture data such as estimated vs. actual costs, average claim durations and other field data allows them to establish best practices and ROI metrics for the entire insurance industry," said Sandeep Bhanote, founder and president of Global Bay. "This puts them in a unique position of being a strategic partner to many of these carriers--mobility becomes a competitive advantage for them and their clients--and we like that!"

"We have estimated carrier's ROI on this deployment to be in the 25-30% range--which is unprecedented. We are looking at several other applications with Global Bay to make our business even more efficient and more profitable for our clients," explained Erickson.
Global Bay's unique mobile platform technology, GBmobile, enables ultimate flexibility and customization with accelerated deployment timeframes, while allowing customers the ability to cost-effectively integrate the solutions to existing back-end systems.

About GBmobile platform:
The enterprise class platform manages the synchronization of data and application updates, mobile user interface, local data storage and integration to back end systems. The platform takes the engineering burden out of mobile deployments so customers can stay focused on developing and deploying their business applications. It can operate on a wide variety of Windows-based hardware, supports connected or disconnected environments (batch and/or wireless sync), and has language switching capabilities.

About Global Bay:
Global Bay Mobile Technologies, Inc. has been a leader in mobile applications since 2002. Their industry recognized mobile solutions help today's leading organizations drive greater worker efficiency, productivity and revenue, both inside and outside the four walls. Their customers range from government agencies and multinational corporations to small and medium-sized enterprises across a number of key industry sectors.

The company is privately-held and headquartered in South Plainfield, New Jersey, with a European office located in the United Kingdom and an office in Asia located in Japan. Global Bay's products are available on the Federal GSA Schedule and New York State OGS procurement vehicles.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Visit website