Avaya Platinum Partner Merrill & Associates Announces Engineering and Application Strategy

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Avaya Platinum Partner Merrill & Associates is increasing its technical and engineering support in order to expand their focus on Unified Communications, systems integration, and applications.

Merrill & Associates

We truly believe that our partnership with Avaya will help us to add tremendous value to our customers through unified communications and contact center solutions

Merrill & Associates a Platinum Avaya Partner and Solutions Provider today announced that they are adding to their network engineering teams and increasing their efforts around unified communications and applications. Mike Merrill, President and CEO, made the announcement.

"The future of this industry is in unified communications and IP-enabled applications," said Mike Merrill, President and CEO. "Adding to our engineering resources will allow us to remain strong in TDM-based areas, while growing our company through network integration solutions including CRM and Security Solutions."

Merrill & Associates is a leading provider of end-to-end communications services including Unified Communications (UC), Voice over IP, convergence, mobility, and contact centers. They also specialize in consulting, design, implementation, maintenance, and technical support services. As a Platinum Avaya Business Partner, Merrill works closely with Avaya and other strategic partners such as Cisco, Extreme Networks, Juniper Networks, NetIQ, Polycom, and Tandberg, to integrate the latest hardware, software, video and applications into leading-edge business solutions.

"We truly believe that our partnership with Avaya will help us to add tremendous value to our customers through unified communications and contact center solutions," said Lenin Rodriguez, CTO. "However, our ability to provide other solutions such as Microsoft integration to telephony services, video, and data is what our customers are looking for. They want a true end-to-end provider that can design, implement, and support their network as a whole."

About Merrill & Associates:
Founded in 1989 Merrill & Associates is a Platinum Avaya Business Partner and has strategic partnerships with Cisco, Extreme Networks, Juniper Networks, NetIQ, Polycom, Tandberg and many others. Merrill delivers scalable, cost-effective solutions tailored to a customers communications.

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