Salt Lake City, UT (PRWEB) October 30, 2008
UCN, Inc. (NASDAQ: UCNN), the market leader in on-demand contact center software for intelligent contact routing and agent improvement, will hold a conference call on Thursday, November 6, 2008, at 4:30 p.m. Eastern Time to discuss results for the third quarter ended September 30, 2008. Financial results will be issued in a press release after the close of the market the same day.
UCN CEO Paul Jarman and CFO Brian Moroney will host the presentation, followed by a question and answer period.
Date: Thursday, November 6, 2008
Time: 4:30 p.m. Eastern Time (1:30 pm Pacific Time)
Dial-In Number: 1-800-862-9098
Conference ID#: 7UCN
Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization and ask you to wait until the call begins. If you have any difficulty connecting with the conference call, please contact the Liolios Group at (949) 574-3860.
A replay of the call also will be available via telephone after 7:30 p.m. Eastern Time on the same day and until November 13, 2008:
Toll-free replay number: 1-800-677-6124
International replay number: 1-402-220-0664
(No passcode required)
About UCN™ and inContact®
UCN, Inc. (NASDAQ: UCNN) is the market leader in call center software applications for contact centers including multi-site and remote workforces. The UCN inContact platform intelligently routes multi-media contacts to agents anywhere while improving management visibility, agent productivity and agent retention. UCN's patented software includes an enterprise-grade virtual ACD with skills-based routing, IVR, speech recognition and CTI. Agent performance optimization features include customer experience surveys and agent scoring analysis, call monitoring, call recording, workforce scheduling and forecasting, hiring tools to reduce attrition, and targeted training delivered to the agent desktop. The inContact all-in-one on-demand platform provides rapid application development tools for IT control, no capital expenditure, Fortune 500-compliant security, and a 24/7/365 managed network with carrier-grade redundancy. To learn more about UCN, visit http://www.ucn.net.