Time consuming and resource intensive tasks were affecting our ability to support our staff, but by automating key processes we can spend an extra 20% of our time on proactive projects. I would not hesitate to recommend Kaseya to any company looking for a one-stop solution to managing a dispersed IT infrastructure.
St. Helier, Jersey (PRWEB) October 30, 2008
Kaseya (http://www.kaseya.co.uk ) a global provider of IT automation software for public and private sector organisations, today announced that Eclectic Bars, a leisure group that operates 13 themed clubs and bars in the UK, has adopted the Kaseya IT Automation platform to remotely and proactively manage its entire IT infrastructure. By using Kaseya's web-based management console to centralise, simplify and automate the delivery of IT services, Eclectic Bars has reduced time spent on IT maintenance by 20 per cent and significantly minimised network downtime.
By placing a Kaseya 'agent' across its four servers and 50 work stations, Eclectic Bars can remotely manage its entire IT infrastructure through a single, integrated web interface, eliminating the need for the IT manager to travel to bars and clubs to carry out routine systems maintenance. Instead, key tasks such as patch management, backup and software updates can be automated and scheduled to run across each Eclectic Bars site simultaneously.
Using Kaseya, Eclectic Bars is able to maximise network availability and uptime through constant monitoring of all servers and workstations. Automated remediation actions, such as rebooting, have been set up to handle specific issues, but if other problems arise the Kaseya platform alerts the Eclectic Bars IT team directly, so immediate action can be taken to fix them remotely. Kaseya's integrated endpoint security also protects the servers, workstations and network from viruses and unknown malicious threats.
"Centralising our IT management through the Kaseya IT automation platform has transformed our support operation, simplifying IT service delivery and ensuring the IT team is effective, flexible and productive," comments Richard Price, IT manager of Eclectic Bars. "Time consuming and resource intensive tasks were affecting our ability to support our staff, but by automating key processes we can spend an extra 20% of our time on proactive projects. I would not hesitate to recommend Kaseya to any company looking for a one-stop solution to managing a dispersed IT infrastructure."
Phil Sansom, Senior VP Kaseya UK, adds: "IT automation enables companies to take a proactive approach to managing and maintaining IT systems, making IT service delivery simple yet highly effective. By deploying a comprehensive and integrated solution like Kaseya, companies such as Eclectic Bars have the power, flexibility and scalability to improve IT support services, reduce network downtime and maximise productivity of their IT support team."
About Eclectic Bars
London-based Eclectic Bars Ltd. owns and operates 13 medium-capacity bars and nightclubs in key towns and cities across the UK under the Po Na Na, Sakura, Fez, Bondai and Embargo brands. The venues, which are known for their credible, independent music policy, predominantly target a customer base of more sophisticated and selective students.
Kaseya is a global provider of IT automation software for IT Service Providers and Public and Private Sector IT organisations. Kaseya's IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya's technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.co.uk/forms/download.php