Stryden Helps to Streamline Operations in Hospitality Industry
Stryden has proven its skills by streamlining business processes through lean operations in a tough hospitality industry. Stryden is a leader of Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO) and Key Performance Indicators (KPI) through advanced technology services.
(PRWEB) November 19, 2008 -- With leisure and business travelers cutting back, the travel industry has taken a huge hit. Executives and management are trying to find ways to decrease spend with costs on the rise. With the growth of Stryden's Hospitality division, our CEO-Sonya Locke had the vision of strong implementation, carefully monitored benchmarking standards and productivity that would result in a high ROI. "With the travel industry being a part of our expanding markets, we know what it takes to stay afloat with the travel numbers down.
Collectively working with our customers we have identified the need for quality and high productivity for a fraction of the cost. Hospitality has a distinct goal and specialty-to attract new customers and to be remembered by previous visitors by having the most gracious and attentive workforce. When you bring in a different factor of streamlining, that is where our expertise comes to be a great advantage by taking over a division that is not a part of their core function." Continuous on-site management helps to closely monitor ever changing benchmarking standards.
Stryden's expertise was recently put to the test with implementation in one of Atlanta's busiest hotels. With cost in the hotel rising and consistently going over the projected budget, their human capital acquisitions were taking up a bulk of this cost. After extensive time and motion studies, there was a conclusion of excessive spend that needed to be cut. After implementation, the before and after costs proved to save 40% in this particular department.
Scalability has proven to be the way to cut out unnecessary spend. "If everyone's job is fully maximized, business needs have been appropriately forecasted and there should be very minimal opportunity for down time. What we find in many hotels is that there is a routine. With peak seasons and down seasons come new productivity goals that need to be carefully monitored. Switching gears is vital for this industry. With costs on the rise, we have to still be productive in down time and carefully analyze our workforce. We have proven time and time again that as the experts, that although outsourcing is often seen as extra spend, we can streamline. We don't just staff, we work as a team to really understand the need to find and execute the solution", Stryden Implementation Director, Maria John.
To learn more about Stryden and for a free consultation please visit the company website
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