Converge Creates New Division to Deliver Comprehensive Reverse Supply Chain Solutions
A silver lining in a dark economic cloud . . . major manufacturers and retailers of computers and other high-tech gear are beginning to find hidden value in products that have been returned or are sitting idle in excess inventory. One of the leading companies in supply chain solutions, Converge, has created a new group to help manage this "reverse supply chain" and uncover revenues and cost savings that would otherwise be lost.
Peabody, Mass. (PRWEB) November 20, 2008 -- Converge today announces the formation of a new Reverse Supply Chain Solutions group to provide comprehensive materials management services to OEMs and CEMs.
The new division combines the previous Asset Recovery division and expanded service offerings, including vendor managed inventory programs, service parts testing and screening, intelligent redeployment, and warranty evaluations.
"More often than not, the reverse supply chain is viewed as a cost center, but we've developed comprehensive solutions that can extract tremendous value from it," says John Borrelli, director of the Reverse Supply Chain Solutions division at Converge. "For example, we're finding that 40 percent of hard drives and up to 70 percent of microprocessors coming back from field service have no trouble found and are actually good. We offer our customers the ability to reintroduce some of these materials into the service supply chain, in turn maximizing supply chain efficiencies and saving millions of dollars."
Identifying working microprocessors in a returned laptop is one thing; creating a uniform method for screening, testing and tracking hundreds of thousands of returned parts and matching against service demand, in real time, is quite another. Throughout the reverse supply chain process, frequent critical decisions must be made about the condition and downstream potential of sensitive electronic components. Through its Reverse Supply Chain Solutions division, Converge helps customers assess the value of each part and direct it toward maximum value realization, whether through warranty credits, redeployment into service inventories or resale to secondary markets.
Converge has over a quarter century of experience in global electronics procurement and the highest-quality standards in the industry, giving the company the skills and mindset to treat "aftermarket" tech components with the same discipline as the forward supply chain.
Among the more in-demand services now being offered by Converge is vendor managed inventory (VMI). Some of the largest global computer brands are working with Converge to manage companywide supply and demand for hard drives, DRAM, flash memory, microprocessors and other components needed for the manufacture of new products and servicing of products under warranty.
"Our customers are seeking a more strategic approach to the entire materials life cycle," adds Borrelli. "Given the difficult market conditions, these services provide Converge customers a way to maximize value from something they may already be doing but in a fragmented manner."
About Converge
Converge is a global supply chain partner for technology-driven companies. The organization's three business divisions are dedicated to just-in-time distribution of electronic components, comprehensive reverse supply chain solutions and secure IT asset disposition. Converge's Reverse Supply Chain Solutions division works with organizations to help optimize the reverse supply chain to intelligently redeploy materials and streamline inventory management, all while increasing overall revenue. Founded in 1980, Converge is headquartered in Peabody, Mass., and has offices in Austin, Texas; Columbus, Ohio; Irvine, Calif.; Singapore; and Amsterdam, along with support centers throughout Europe, Asia and the Americas. For more information about Converge, visit www.converge.com.
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