Concorde Limousine Celebrates 25 Years of Top-Quality Ground Transportation

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Concorde Limousine, Inc., an award-winning leading provider of professional worldwide transportation, recently celebrated its 25th anniversary.

Concorde Limousine, Inc., an award-winning leading provider of professional worldwide transportation, recently celebrated its 25th anniversary.

The company began in 1984 as a simple operation consisting of its founder, Robert Bellagamba, and just one stretch limousine. Today, Concorde Limousine maintains a fleet that includes 70 luxurious vehicles, employs over 100 employees, and has grown to be New Jersey's most respected limousine company.

State-of-the-Art Facility
For many years, Concorde Limousine conducted business in a relatively small facility. But, as business started to expand, Concorde Limousine moved to its current location in Freehold, New Jersey in July of 2002.

Thanks to the new facility, Concorde Limousine clients now benefit from a variety of upgrades in professional service and value. For the last six years, the 12,000-sq.-foot state-of-the-art facility has allowed Concorde ample room to provide the latest in technology for its employees and, most importantly, convenient and comfortable amenities to facilitate the most consumer- and corporate-friendly travel in the business. Some of the benefits of the new facility include:

Meeting and conference department -- Concorde understands the detailed, time-consuming preparation that goes into coordinating travel arrangements for busy corporate professionals. Concorde's highly trained staff works closely with special event planners and large independent travel planners to arrange seamless transportation for conventions, board meetings, and other important events anywhere in the world.

Multimedia room for chauffeur training -- Each and every one of Concorde's elite team of chauffeurs is thoroughly educated through a comprehensive 40-hour formal hands-on training program. Concorde's multimedia room employs the latest technology and provides new employees the ultimate learning experience.

On-line reservation system -- Concorde's advanced real-time reservation system allows travelers to book ground transportation directly through its website. The sophisticated system provides easy access for arranging ground transportation 24 hours a day, 7 days a week. Clients can receive email confirmations within minutes, access and manage their profiles, obtain receipts, view upcoming reservations or travel histories, and print itineraries..

Internal car-washing system -- A single-pass system car wash uses minimal electricity and water. In addition, water is recycled and biodegradable cleaning products are precisely measured to eliminate waste.

12-bay garage -- All vehicle maintenance is performed on site by Concorde's highly trained mechanics and detailers.

Lift-equipped mechanical bays -- Located on site for quick and convenient vehicle repairs.

Executive offices -- All Concorde executives work on site to monitor and assume a hands-on approach to all daily activities.

"This was a staff- and customer-driven expansion," says Concorde President and owner Robert Bellagamba. "Throughout the years, we've grown steadily by listening carefully to our customers and employees and providing them with a full scope of quality transportation services they require to be more comfortable and better equipped in their travels. We like to think these amenities help Concorde, as well as our clients, succeed in an increasingly fast-paced environment."

Concorde's "Green" Commitment
During the initial design stages of Concorde's new facility, owner Robert Bellagamba made a commitment to the environment by making the new building, as well as employee practices, environmentally friendly.

Some early contributions to "going green," as well as Concorde's continued efforts, are as follows:

Concorde's 5,400-sq.-ft. garage is heated with used motor oil and transmission fluid.

Instead of changing oil at 5,000 miles, Concorde now reduces its oil consumption by 50% by changing oil in its vehicles at the recommended 7,500 interval.

Concorde's HVAC application and all lighting were designed in conjunction with Jersey Central Power & Light's New Jersey Smart Start Building Program.

Since 2005, Concorde has reduced its paper consumption by 60%.

All Concorde's chauffeurs adhere to the three-minute idling laws.

The company is also a participant in the Customer On-line Renewable Energy (CORE) program.

By 2009, Concorde will have installed 6,041 sq. ft. of solar panels that will generate over 63% of its annual power usage.

Elite Fleet
Concorde's luxurious fleet consists of sedans, limousines, sports utility vehicles, vans, and luxury minibuses to accommodate all specific transportation needs. In addition to the many new amenities within its new facility, Concorde's fleet is fully equipped with the most up-to-date transportation devices in the industry.

In an effort to provide clients with better service and the safest trip, Concorde has installed state-of-the-art DriveCam II video cameras in all of their vehicles. The video system is specially designed to monitor, track, and ultimately improve driving performance and safety. With DriveCam technology on the job, Concorde will always have a clear picture of how well their chauffeurs are performing and, subsequently, how safe and enjoyable a ride their customers are experiencing. Chauffeurs also have sophisticated handheld devices that allow them to accept jobs in real time and report traveling status during the duration of the trip.

Moreover, Concorde has recently incorporated Vehicle Tracking Systems (VTS) in all 65 of its vehicles. The software has a "rapid update" feature that permits Concorde's dispatch team to view the exact location of vehicles every ten seconds. With a push of a button, the investment further improves efficiency and real-time awareness so Concorde employees can organize appropriate arrangements for client requests and reservation plans.

"We are constantly updating and incorporating the latest technology into our vehicles and facility in order to maintain the tools needed to provide our clients with the most efficient, worry-free transportation in the industry," remarked Bellagamba.

Always keeping the safety of its clients at the forefront of its business, Concorde also takes great pride in its well-maintained fleet. Concorde vehicles are inspected daily for any wear and tear.
The garage has standard lift-equipped mechanical bays for repairs, and Concorde's full-time mechanics and detailers keep a strict preventive maintenance schedule. All vehicles are non-smoking and cleaned daily via Concorde's on-site car-washing system.

Concorde's Elite Chauffeur Team
In addition to Concorde's impeccable vehicles, Concorde clients can rest assured they will be transported safely by a well-qualified driving professional. Before gaining employment, each Concorde Limousine chauffeur undergoes a thorough screening of their application, including a criminal background check, careful review of motor vehicle records, pre-employment and random drug testing, and reference checks. In addition, each chauffeur is required to have a Commercial Driver's License (CDL), and must attend regular safety training meetings.

Concorde is also nationally recognized as a training center for the National Safety Council, and a mandatory defensive driving course is taught to each employee by Concorde's on-site National Safety Council-certified instructor.

Moreover, all Concorde chauffeurs must have a thorough geographic knowledge of Concorde's service areas and maintain complete knowledge of key client locations and staging areas.

"Concorde strives to apply the most effective practices to every facet of the operation while training, developing, and empowering its staff to be the best that they can be when it comes to satisfying the needs of the client," remarked Jeff Bellagamba, Executive Vice President for Concorde Limousine.

First-of-its-Kind Customer Incentive
In 1987, Concorde started the very first-of-its-kind Frequent Rider Rewards program, Class One Clubâ„¢. The free-of-charge program rewards frequent Concorde users with free travel time and bonus incentives, much like major airline programs throughout the world.

"I'm pleased to say that Concorde was the first in our industry to introduce this type of program. We value our clients and it brings us pleasure to give something back in return for their loyal patronage," remarked Robert Bellagamba.

Worldwide Unparalleled Customer Service
Concorde Limousine recently brought its services worldwide. In 2000, the company started its Worldwide Transportation Network. Today, Concorde serves internationally with affiliates in cities such as Hong Kong, Sydney, Singapore, and Berlin and is partnered with a select network of high-quality ground transportation companies in over 400 cities and 55 countries around the world.

As a result of Concorde's worldwide network, clients have access to thousands of vehicles ranging from limousines to sedans, vans, SUVs, and luxury minibuses, available anywhere in the world. They also avoid the time-consuming and frustrating process of making remote destination arrangements; one call to its professional reservation department will arrange a pickup or drop-off at the airport or destination of choice. The client simply provides an itinerary, and Concorde handles the rest.

"We are extremely proud of Concorde's rich and growing history that has served the transportation industry for 25 years," remarked Robert Bellagamba. "Concorde Limousine was founded on the principles of exceeding customer expectations of quality and delivery while simultaneously improving internal practices. We expect to continue to adhere to these principles during the next 25 years."

About Concorde Limousine
Concorde Limousine Worldwide provides the most professional, on-time, high-quality ground transportation anywhere in the world. The company measures its success by the consistent satisfaction of its clients and its impeccable reputation within the industry.

Moreover, Concorde received the "Best Limousine Company in the USA" honor, the most prestigious ground transportation award in the industry. For more information, please visit
http://www.concordelimo.com.

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Erin Foster

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