Training Courses for info@hand CRM Now Available

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The world's first global training and support resource for Info@hand, the wildly popular online business and marketing management solution for small to medium business, has been launched by US based CNP Integrations.

The world's first global training and support resource for Info@hand, the wildly popular online business and marketing management solution for small to medium business, has been launched by US based CNP Integrations (CNP Integrations).

The info@hand customer resource business management (CRBM) suite is an easy to use web based platform developed by the Long Reach Corporation of Canada, and built upon the immensely powerful and widely popular Sugar CRM open source framework. Many companies find themselves spreading data out across a number of systems, stretching resources and people beyond their limits. Info@hand's rich feature set and robust capabilities make this tool ideal for centralizing data, marketing, sales support, and customer service efforts. CNP Integrations has combined the most frequently asked questions and issues facing new info@hand CRBM users, and addressed them in its online learning management system and knowledgebase for full access at anytime.

Whether an organization is planning for a website, choosing a content management system migrating to Info@hand, or training users, the CNP Integrations site infoathand training provides a one stop resource for every facet of info@hand support. CNP's other site's Open Source Integration Services and CNP Integrations support List provide additional support resources for developing social networking community portals and launching easy to use Learning Management Systems (LMS) for workforce training. Being the first, training system of its kind, CNP Integrations has placed itself among industry leaders when it comes to quickly advancing business integration technologies.

Clients can easily sign up for subscription-based training seats or get training bundled with seat licenses for info@hand. CNP can also create custom user training documents and interactive modules for corporate branded training initiatives. This unique training resource for Info@hand (CRBM) is complimented with a repository of interactive courseware, user guides, diagram documents and a catalog of Joomla CMS tutorial documents, since info@hand leverages Joomla! for its self service and ecommerce customer portal. See Joomla Training and Support List
for more information.

The first four interactive info@hand courses developed by CNP Integrations focus on key concepts for end user training. They feature over 80 interactive modules supported with documentation and testing from CNP's Joomla based Learning Management System (LMS). Users can even print out certificates of completion to verify with managers they have successfully completed training. Several administrator training modules and more are planned for release in early 2009.

CNP's training for info@hand covers basic functions including; adding and editing leads, contacts and accounts, managing dashlets, managing forecasts, scheduling meetings and calls, project tracking, and more.

This valuable training resource is offered as an affordable annual subscription to customers of partner distributors and bundled as an added value to CNP Integrations customers. In addition, Live chat is available directly from the web portals for real time support to CNP customers and visitors with presales questions. A user forum is available at the CNP Integrations customer portal where administrators and users can review CNP's knowledgebase with valuable tips and tricks and can interact with CNP's customer community. Hourly professional technical support, consulting, mentoring and live webinars are also available through CNP Integrations to further ensure success with your CRM/CMS/LMS deployment.

CNP Integrations, a specialist in integrating web based infrastructures and advanced online functionality for small businesses and non profit organizations, is the premier US provider for info@hand. The firm offers hassle free hosting, info@hand software and development support resources for transaction life cycle management, training and ecommerce solutions. The project managers and programming team at CNP Integrations specialize in complex Social Networking and community based portal systems that embrace web 2.0 technologies.

With the launch of CNP's global IAH support and training center at Training and Support Resources for Infoathand, there is no other firm on the planet providing such a capable combination of solutions, integration and support for Info@hand and Joomla CMS. CNP Integrations is positioned to help clients reach their customers more effectively and to provide better service, faster innovations and greater value.

With a strong history of delivering award winning and innovative training solutions, CNP Integrations can help your company or organization to customize the best possible training program and support system.

View a sample of some of the training resources for info@hand at Training For info@hand

To learn more about how you can increase your company's performance and productivity by using the power of a headache free hosted info@hand solution with CNP integrations Call: 1-508-644-1553 or sign up for a online webinar: Training webinars for info@hand and Joomla

Christopher Nielsen
chris (at)


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