Boston, MA (PRWEB) December 4, 2008
Frontline customer service employees -- whether they're tellers, waiters, store cashiers, or call center operators -- arguably have the most important job in any business. Yet they tend to be the least experienced staff members and the lowest paid. For growing businesses, which are dependent on repeat customers, keeping these forward-facing employees motivated and inspired to deliver great customer service is an absolute must.
The December issue of "FuelNet Monthly" reveals five cost-effective ways to keep customer service reps energized so that they can better connect with customers and build long-term relationships. The feature article also includes several examples of how growing businesses are fostering a fun, rewarding culture.
"FuelNet Monthly" is an 8-page newsletter designed to help subscribers maximize their marketing opportunities and grow their business. Each issue covers a range of relevant and timely topics, from direct mail marketing, Internet niche marketing, and consumer marketing trends to strategic communication, brand building online, and generating sales leads. Other articles in the December issue include:
- Why you should consider launching a blog
- 5 proven ways to build a solid sales pipeline
- The 7 deadly sins of direct marketing
- How to generate more publicity
- Low-cost guerilla marketing tactics that work
For more information on the December issue of "FuelNet Monthly," please contact Ken Beaulieu, chief content creator, at 617.457.3901.
FuelNet, a division of The Pohly Company, is an Internet-centric resource for credible tips, tools, and insights on marketing, selling, brand building, and customer relationship marketing. Built around the tagline "Marketing Smarts for the Growing Business," FuelNet is designed to help small and midsize companies build profits and beat the competition.