The case folder is such a central component of the Case360 user interface, so it make sense to wrap the Insight360 Prism analytics and optimization capabilities around it
Dallas, TX (PRWEB) December 9, 2008
Global 360, a leading provider of Process and Document Management solutions, today announced the general availability of Global 360's case management solution, Case360 10.2. This latest release provides a number of features that simplify application development for the business user, speeding the deployment of process and document management applications. Also included in this release is enhanced integration with Global 360's process intelligence platform, Insight360.
Case360 is a collaborative content and process management platform for building and deploying human-centric process, case, content, and data management applications, enabling greater integration and collaboration across the enterprise to bring together people, process and data.
To provide simplified application development and speed the deployment of end-user applications, Global 360 has enhanced the Case360 Forms Designer to allow business and process analysts and other users without software development skills to get more involved in the design of Case360 applications and develop highly dynamic forms. The Forms Designer is completely browser-based and integrated into the Case360 Toolbox, enabling the drag-and-drop of fields and user interface elements from the palette onto the main forms canvas.
"The goal is to make the product far more accessible for the business analysts using the product," said Steve Russell, Senior Vice President, Research and Development, Global 360. "The Case360 10.2 enhancements are designed to enable creation of custom forms by business analysts, while at the same time increasing the depth of applications that analysts can produce before they need to go to IT for support."
To provide greater analytic and optimization capabilities, Case360 10.2 offers enhanced integration with Insight360. Using Insight360, businesses can gain real-time visibility and control over their business processes and leverage enterprise-wide process intelligence in historical, real-time and predictive perspectives. These perspectives allow key stakeholders to plan, control and analyze business processes better in order to maximize the utilization of resources and continuously improve performance.
"The case folder is such a central component of the Case360 user interface, so it make sense to wrap the Insight360 Prism analytics and optimization capabilities around it," said Russell. "The Insight360 Prism integration will provide visibility into all of the ad-hoc tasks and collaboration that users perform around structured and unstructured business processes."
About Global 360:
Global 360 helps organizations to better manage processes today and make improvements for tomorrow. Our leading process and document management solutions let you get more work done -- faster. And with real-time performance data, managers can find and fix problems before they impact customers. Best of all, the efficiencies you gain can be extended to your customers and partners. Because, in the end, your business process shouldn't stand in the way of your business progress. Building on our strength in financial services, government and insurance, Global 360 empowers sites for more than 2,000 customers in 134 countries. Global 360, Inc. is headquartered in Texas with operations in North America, Europe, and the Pacific Rim. For more information about Global 360's BPM solutions, please call 1-214-520-1660 or visit the company web site at http://www.global360.com.
Global 360, Inc.
stephen.phillips (at) global360.com