iQor Launches Biometric Security System

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FeAther Replaces Legacy Password-Based Access

Indeed, I now believe these traditional methodologies are a hindrance rather than a help. We have so many passwords of such bewildering complexity that a normal person has trouble remembering them without storing them in public places. Besides, hack routines can now break through the most complex passwords in a matter of minutes.

iQor, a global provider of business process outsourcing services, has launched a ground-breaking biometric security system. The fingerprint-based authentication and access system has been developed by iQor through a combination of proprietary and non-proprietary technologies. Called FeAther, this system will replace traditional methods such as passwords on all iQor systems at all of iQor's locations worldwide.

"We take information network and computer security very seriously, and have grown extremely concerned about the inability of traditional password-based methodologies to fight hackers," said Vikas Kapoor, President and Chief Executive Officer of iQor. "Indeed, I now believe these traditional methodologies are a hindrance rather than a help. We have so many passwords of such bewildering complexity that a normal person has trouble remembering them without storing them in public places. Besides, hack routines can now break through the most complex passwords in a matter of minutes."

FeAther uses fingerprint matching for both physical and logical access to all iQor systems everywhere--from doorways to applications. Once a person has been identified and authenticated, iQor's network uses stored rules to give the person access to those and only those systems which they have permission to enter. iQor is applying for a patent for its new FeAther business process.

"FeAther will let us and our clients sleep easier at night," said Kapoor. "While fingerprint matching is not new, the rule-based environment we have built gives it a power it has never had before. We're very proud of what we have built, and believe it represents a quantum leap in data security."

About iQor
iQor (http://www.iqor.com) provides business process outsourcing to some of the best-known companies in the world from 21 Call Centers of Excellence in five countries and four continents. iQor's 8,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.

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Robert Burke
iQor
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