Stevenage, Hertfordshire and Calgary, Alberta (PRWEB) December 13, 2008
VCi, the leading developer of service management solutions for the office equipment marketplace, has entered into a strategic partnership with Print Audit. This will enable office equipment dealers to use data collected via the award-winning Print Audit Facilities Manager solution to automatically produce meter reading invoices, process supply orders and raise new service calls in Service Accent with little or no user-intervention required.
"This will save office equipment dealers substantial amounts of time and money and gives them complete visibility of not only their own equipment, but also almost all other network print devices in use in their customers' business," commented Tony Milford, Managing Director of VCi. "The new Print Audit module is designed to make previously time-consuming and potential error-strewn phone, fax or email data collection a thing of the past and can ensure that dealers are able to offer their customers the highest levels of service whilst improving cash-flow and providing vital usage information to enable them to increase sales and provide a genuine value-added service to their clients."
"This partnership is a natural fit since Print Audit and VCi have many mutual customers," said John MacInnes, President and CEO of Print Audit. "Our primary objective has always been to help office equipment dealers become more profitable. This integration will help our dealers further streamline their business by combining the power of Facilities Manager with Service Accent."
Founded in 1992, VCi is one of the UK's leading developers of service management solutions and has provided solutions to over 200 office equipment dealers in more than twenty five countries throughout the world. It's flagship product is Service Accent, an enterprise solution with a powerful range of service call handling, contract administration and billing functionality. Full Stock control and options for Meter Billing and Online Meter Billing can also be added. A comprehensive range of remote options enabling the use of the Internet, PDAs, email and SMS notifications complete this cost-effective and flexible product.
For further information, please visit http://www.vantagecomputing.co.uk
About Print Audit
Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print management software solutions, the company has helped customers recapture over $150 million in printing and photocopying expenses while saving an estimated 90,000 trees a year. Print Audit has offices located in the United Kingdom, South Africa, Australia, Brazil, Canada and the United States.
For more information about Print Audit, please contact:
Print Audit - North America
For locations outside North America, please contact:
Print Audit - Europe
Print Audit - South Africa
+086 110 5777
Print Audit - ANZ / Southeast Asia
+612 9922 3756
Print Audit - America Latina
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