Ivinex is offering the SMB community a CRM platform that increases profitability through higher user adoption, higher customer retention, and a complete view into your business that was previously cost prohibitive save to Fortune 1000 companies
Salt Lake City, Utah (PRWEB) December 13, 2008
Ivinex LLC, today announced the introduction of its Small Business CRM software service for business management. IVINEX's new service dramatically transforms business management software for small and medium-sized businesses (SMBs), helping them retain, expand and service their clients. IVINEX's service enables SMBs to select which software options, (like sales management, customer service, project management, campaign management, bug tracking, partner portal), will best meet their business management needs all on IVINEX's enterprise-class platform. IVINEX's configurable software platform allows the business owner to easily make changes such as adding new fields, changing field names and even creating unique applications using IVINEX's Application Designer and is available on-demand at http://www.ivinex.com/.
"Having worked with CRM tools for 15 years and having done both hosted and non-hosted solutions, it was an easy decision to go with Ivinex as our solution at CallTower. We found that the application provided a single solution for every division of our company from sales to project management to post-sales support. The ability to maintain all our information in a single place while having the ability to customize the view to each individual need was key. Ivinex has allowed us to change our mindset from 'can we' to 'which way is most efficient.'" -- Kelli Law, CTO/VP Operations, CallTower
Retaining and servicing existing customers is becoming increasingly important to SMBs as the economic contraction continues. IVINEX's comprehensive online CRM solution combines enterprise-class functionality and integrated management tools with affordability, providing SMBs with a hosted enterprise platform to manage their business environment.
The SMB market continues to grow with 24 million small businesses projected in the U.S. alone. IVINEX is at the forefront of serving this growing market by providing an easy-to-use and affordable all-in-one business application platform specifically designed to make SMBs more competitive by increasing sales and higher retention of existing customers.
"Ivinex is offering the SMB community a CRM platform that increases profitability through higher user adoption, higher customer retention, and a complete view into your business that was previously cost prohibitive save to Fortune 1000 companies," said Derek Miner, chief executive officer, IVINEX. "We're listening to the market, and businesses want lower costs and increase business management efficiencies. We intend to become the nationally branded CRM platform for the SMB community."
IVINEX offers all-in-one SMB CRM software as a service. Using IVINEX, businesses can quickly and easily select a software service based on an enterprise-class platform that best meets their needs. From sales management that gives a complete view or your company's pipeline to integrated management dashboard, IVINEX's software can meet the needs of all your company groups. IVINEX is a web-hosted software-as-a-service company that provides a wide spectrum of business applications. SMBs can subscribe to IVINEX's service for a low monthly fee of $9.95 and, as a special offer for the next 30 days, receive the first 45 days free.
Key benefits of IVINEX's CRM software service include:
-- Higher Customer Retention - A central repository of all your client data increases retention;
-- Higher Sales Conversion - Help your sales reps close more business and manage their pipeline;
-- Better Service - Accurate information to better service customers;
-- Higher User Adoption - 16 to 1 click reduction means less clicks and web page navigation to do your work;
-- Automated Business Rules - Helps keep the business process rolling with automated ticklers, emails, activities, and pop ups;
-- Tracking - Ability to see all the communications and transactions with your customers;
-- Reporting/Dashboards - Ability to manage key business metrics and analyze information through reporting and dashboards;
-- Accessibility - Use IVINEX's service from any Internet connected computer;
-- Integration - Available API's to integrate to key databases. IVINEX's service is available at: http://www.ivinex.com/.
IVINEX, LLC, offers an All-in-One CRM service to better manage businesses. IVINEX's easy-to-use, web-based service provides real-time business applications across multiple groups and users allowing small and medium-sized businesses and home-office communities to easily understand and view their customer data allowing for higher customer retention, better customer service and higher sales conversions. Based in Bountiful, Utah, IVINEX was established in 2006 to develop leading edge technology to the SMB community at an affordable price.
Source: IVINEX, LLC.
Derek Miner, 801-951-5118