The integration of feedback community data across a single management platform puts the data and tools at our customers' command to provide a rich, flexible and efficient process.
Dulles, VA (PRWEB) December 19, 2008
Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, announces the availability of Vovici v4, the world's broadest suite of enterprise feedback applications. Vovici v4 brings online communities, business intelligence (BI) and survey software to a common platform for the first time. Vovici v4 extends feedback throughout the enterprise: its assisted survey authoring empowers managers to write their own surveys in conjunction with internal mentors, while its powerful business intelligence functionality empowers employees to develop and customize their own analysis of surveys reflecting their domain or geography.
"The survey creation workflow enables me to easily track and review comments and changes and coordinate the feedback efforts for all the users," according to Brian Frost, Ph.D., a lead consultant and research analyst with CorVirtus, an HR consulting and research firm that beta-tested Vovici v4. "By having more centralized control, we are able to align our efforts and increase our efficiency. All of these benefits result in major time savings for survey creation and administration."
Vovici v4 gives customers the ability to:
- Manage workflows and approval cycles;
- Create custom online panels for on-demand segmentation;
- Create and interact with online communities;
- Conduct and share advanced survey analytics;
- Integrate data from online surveys into internal applications and CRM systems; and
- Protect data and brand integrity.
"Vovici v4 delivers on our promise to provide customers with the industry's strongest feedback solutions by providing an unprecedented level of control over the entire feedback process," said Dean Wiltse, chairman and CEO, Vovici. "The integration of feedback community data across a single management platform puts the data and tools at our customers' command to provide a rich, flexible and efficient process."
Besides the improvements to survey authoring and analysis, Vovici v4 significantly expands on the online community functionality, providing new modules for respondent profiles, private messaging, and tag clouds. Community members can discuss ideas with one another in the enhanced forums module.
In total, over 50 improvements were made in this release. The Vovici v4 platform is being rolled out to hosted customers throughout the month of December.
Vovici is the pioneer of Enterprise Feedback Management (EFM), providing comprehensive survey software, panel management and online community solutions. Our survey tools enable organizations to centralize feedback data collection, build and manage proprietary panels, leverage corporate social networking, and utilize robust survey analytics and reporting. Our solutions increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities. Organizations worldwide, including more than half of the Fortune 500, rely on Vovici to gather feedback on customer satisfaction, perform market research and gauge employee satisfaction. Visit http://www.vovici.com for more information.