Furthermore, customers can receive important alerts as well as create, annotate and resolve important issues in HP Network Node Manager and other HP applications including HP Operations Manager and HP Service Manager.
Pleasanton, CA (PRWEB) December 28, 2008
Alert management software company, AlarmPoint Systems, provider of the leading Actionable Information Delivery platform, today announced inclusion in the HP Software Marketplace Referral Program to provide HP customers with a consistent Alert Management and mobile workflow solutions across the Business Service Management and IT Service Management functions. The AlarmPoint platform provides the only comprehensive solution combining instant, role-specific, Actionable Information Delivery with mobile application access and workflow optimization.
"HP Software selected AlarmPoint to provide a consistent approach across operations; business service management and IT service management. This simplification and consolidation of redundant functions provides customers with the most efficient and effective approach to Alert Management," said Troy McAlpin, CEO, AlarmPoint Systems. "Our alliance ensures customers will continue to extend their HP solutions beyond traditional IT management to the business service users who require the delivery of instant information and immediate mobile access to HP applications."
Through this strategic partnership, AlarmPoint and HP will be able to provide a consistent platform across the HP product suite for the three major functions of Alert Management including information request management, role-specific information delivery and remote action enablement. These functions allow HP customers to request and control the information they require to effectively manage IT processes and infrastructure.
HP and AlarmPoint Systems will continue to deliver a closed-loop Information Delivery platform, spanning incident, configuration, disaster recovery and change management functions. Together, AlarmPoint and HP allow customers to accurately target and deliver pertinent information from applications like HP Service Manager and HP Operations Manager to the person who can best resolve the issue, in real-time. This coupling allows users to begin the resolution process which increases service levels and delivers a more efficient operating model.
"AlarmPoint's Actionable Information Delivery platform enables customers to benefit from a reduced number of alerts, elimination irrelevant notifications and an optimized operations model," says Jeff Scheaffer, Network Node Manager Product Manager, HP. "Furthermore, customers can receive important alerts as well as create, annotate and resolve important issues in HP Network Node Manager and other HP applications including HP Operations Manager and HP Service Manager."
About AlarmPoint Systems - Provider of Alert Management Platform
AlarmPoint Systems provides the leading Actionable Information Delivery platform for accelerating decision making, improving operational effectiveness and increasing visibility across the real-time enterprise. This platform is used in a variety of ways, including IT Service Delivery, IT Service Support, Business Continuity, Disaster Recovery and Enterprise Messaging. Over 800 global firms, including 7 of the 10 largest Global 2000, rely on AlarmPoint to help ensure the availability of their mission-critical and virtualized systems, networks, applications and processes. Founded in 2000, AlarmPoint Systems is headquartered in Pleasanton, CA with European operations based in Woking, U.K. More information is available at alarmpoint.com.