NYC IT Company Announces New Client Education Approach To Information Technology Solutions

Share Article

UPTIME, announced today the launch of its new website,http://www.uptimeus.com to coincide with its new expanded services and client-education approach to IT networking in New York, New Jersey, & Connecticut. The site's fresh new look, coupled with potent multimedia and client education features, will not only serve existing clients, but will also teach new users about how to choose and develop the best IT architecture for their unique business models.

UPTIME (http://www.uptimeus.com) announced today the launch of its new website,http://www.uptimeus.com to coincide with its new expanded services and client-education approach to IT networking in New York, New Jersey, & Connecticut. The site's fresh new look, coupled with potent multimedia and client education features, will not only serve existing clients, but will also teach new users about how to choose and develop the best IT architecture for their unique business models.

"We feel like most of our clients have a biased opinion about their IT team," says UPTIME (http://www.uptimeus.com) President Einat Aviraz-Sibony. "This is due in part to the often homogenized service offerings and client communication practices traditionally found in the industry. In the past, tech people have leveraged their knowledge of the current information systems to create a distance between the service they provide and the people they serve-but nobody wins that way. We want to bridge this gap with patience, knowledge, and a hands-on approach that makes clients active participants in improving their workflow-with a better and faster tech infrastructure."

The new site features a comprehensive media center with video tutorials, featured articles, and tips for resolving common IT problems, issues and concerns. It also boasts a fresh new look more commensurate with UPTIME's staff-all young professionals who live and breathe computers.

"Let's face it, we're geeks and we know it," says Aviraz-Sibony. "But we're accessible geeks and want our clients to know we're there for them any time. By enhancing our availability and sharing our knowledge with customers, we hope to open up a new kind of dialogue with our clients that keeps pace with recent conversational marketing trends."

While the new customer education center is meant to enhance UPTIME's (http://www.uptimeus.com) commitment to professional IT services, the backbone of the company's business remains their IT system services and comprehensive maintenance plans. From designing and installing entire office wireless networks, establishing remote access, suggesting and performing hardware and software upgrades when needed, erecting and maintaining firewall security, and preventing viruses from taking root, UPTIME caters to both clients who want comprehensive and cost effective IT systems and those who need their crashed computers back up and running ASAP.

"A network is the central nervous system of today's business culture," says Aviraz-Sibony. "Yet so many people approach this task as if they're working with an electrician. We want our clients to understand what they're buying not only so they can prevent downtime but also so they can get the most out of their technology to streamline their businesses to be more efficient. It's like buying a high performance sports car without knowing how to drive stick. Where's the fun in that? We want out clients to know that there's more than just the devil in the details," Aviraz-Sibony says.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Einat Aviraz-Sibony.
Uptime
(201) 253-0500
Email >
Visit website