Converge Receives IDC's G.R.A.D.E. Certification for IT Asset Disposition

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Mass.-based Converge emerges as the global leader in business-class IT asset disposition. Secure disposal of ewaste is hot topic in 2009 as enterprises struggle to balance cost efficiencies with "green" obligations. By receiving IDC's G.R.A.D.E. certification, Converge continues to achieve new benchmarks for quality in this growing market.

Receiving the G.R.A.D.E. certification is a tribute to the quality and depth of our ITAD service offering and to the Converge ITAD team that has built that service into a world leader over the past five years

Converge, a leading technology supply chain company, has received the industry's leading certification for best practices in enterprise IT asset disposition (ITAD) services.

ITAD is a rapidly growing service that helps businesses retire used computers, laptops, servers, printers and other electronic gear in an environmentally safe and cost-effective way.

Converge is emerging as the leading global provider of enterprise ITAD services able to offer customers end-to-end asset tracking, secure data erasure and complete remarketing services using local and regional resources in North America, Europe, Asia Pacific and South America.

The Green Recycling and Asset Disposal for the Enterprise (G.R.A.D.E.) certification is issued by technology market analyst firm IDC*. The certification process is based on 34 ITAD-related functions and tasks and uses a multidimensional weighting system that incorporates the broad offerings of remote applications, on-site services, logistics, in-plant processing and post treatment.

"Receiving the G.R.A.D.E. certification is a tribute to the quality and depth of our ITAD service offering and to the Converge ITAD team that has built that service into a world leader over the past five years," says Converge CEO Frank Cavallaro. "We're extremely pleased to have this recognition from a respected third party like IDC."

The Sky Is the Limit. The Stakes Are Even Higher.

Converge sees significant growth opportunities in 2009 for its ITAD and Reverse Supply Chain Services units, both of which leverage the company's core competencies in electronics distribution, quality control and logistics management. IDC and other market watchers forecast a continued escalation in demand for asset management services as the volume of used electronic devices skyrockets and threatens the logistics and recycling capabilities of the marketplace.

"Phased-out computer hardware has become the new vulnerability in large companies everywhere," says Chris Adam, director of ITAD services for Converge. "The growing global e-waste problem is an economic and environmental crisis developing right before our eyes. Our ITAD services help ensure that every single piece of gear leaving the customer's possession is secure and will not violate any industry or environmental standard as it is remarketed or processed for disposal. And the not-so-well-kept secret is that many companies can significantly reduce their disposal costs with revenues generated through Converge's established global resale channels."

According to Adam, the first big step in being green - environmentally and financially - is to reduce the amount of material that needs to be disposed of in the first place and to be in total control of the disposal process.

"That's what separates our enterprise-class ITAD services from conventional recycling operations. We are able to investigate every piece of gear to learn what is reusable, how to reuse it and how best to dispose of materials that just cannot be used. Most important every asset, and we're talking millions of tons of hardware, is tagged and tracked in our database. Every customer knows exactly what is happening with the materials it's moving out of its organization. It's a level of total awareness that just wasn't possible a few years ago."

Recently, Converge was also certified as a Microsoft Authorized Refurbisher, which allows the company to install genuine Windows operating systems and select Microsoft Office applications onto PCs and laptops. Genuine Windows operating systems increase the residual value of used PCs and laptops, which helps further offset disposal costs. This is a huge benefit to our customers.

About Converge:
Converge is a global supply chain partner for technology-driven companies. The organization's three business units are dedicated to just-in-time distribution of electronic components, comprehensive reverse supply chain solutions and secure IT asset disposition. Converge's ITAD Solution business unit provides secure, compliant, end-of-life IT asset disposition services, including data erasure, disposal, recycling, and remarketing of systems and components to enterprise clients. Founded in 1980, Converge is headquartered in Peabody, Mass., and has offices in Austin, Texas; Columbus, Ohio; Irvine, Calif.; Singapore; and Amsterdam, along with support centers throughout Europe, Asia and the Americas. For more information about Converge, visit

  • IDC, "2009 G.R.A.D.E. Certification Assessment: Converge," (Doc #216182), Jan 2009.


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