Provider Insurance Group Web Site Gets Personal for Massachusetts and Rhode Island

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Provider Insurance Group, Inc. has launched a revamped web site, making it easier for customers and clients to access information relevant to their insurance needs.

Provider Insurance Group, Inc. has launched a revamped web site, making it easier for customers and clients to access information relevant to their insurance needs.

"Our web site now offers compelling and contemporary technology to boost interactivity," says Ruby Chan, Director of Internet Marketing for Provider. "With this redesign, we now have a real person that walks onto users' screens and talks directly to them about what they want to know and guides them through the web site."

The web site gives Provider a better showcase for all of the company's products and the ability to better service clients and prospects, according to Chan. The site is divided into two portals, including an improved 24/7 web-based customer service portal that enables existing policyholders to service their own accounts. In addition, there are new Internet features such as improved live telephone after hour service, the ability for policyholders to view their policy or make change requests, printable insurance forms, and claims submission and notification.

Customers and prospects can now benefit from many of Provider Insurance Group's new services such as custom flash e-mail marketing pieces, search engine optimization (SEO), a virtual tour guide, and a virtual insurance office designed to deliver an experience to our customers that increases customer loyalty, reinforces our unique brand and results in more customer contacts. With this new design customers will be able to find the information they want and need more quickly. The web site can be accessed at http://www.providerig.com.

Provider Insurance Group is a full service business and personal lines insurance agency. For more than 60 years, Provider has serviced the needs of New England. Built on the principles of providing superior customer service and quality insurance solutions, Provider is an independent, Trusted Choice, Five Star insurance agency with offices in Woonsocket and Needham. The firm provides personal, business and life insurance from a variety of insurance companies.

For answers to insurance-related questions and for quotes on premiums, call Provider at 800.466.0922 or visit http://www.providerig.com.

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