An Important Change to Argos Pet Insurance

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From 17th January 2009 Argos Pet Insurance will be underwritten by a new insurer - Agria International Forsakring AB. From this date all new policies and those renewing will be insured by Agria rather than the current insurer AXA Insurance.

Agria is a relatively new name in the UK, so we thought you might appreciate some further information about this change.

Who are Agria International?
Agria International is a part of Agria Djurförsäkring, the number one pet insurer in Sweden. Both companies are subsidiaries of the leading insurance group in Sweden, the Länsforsäkringar Alliance.

Agria first started offering animal insurance in Sweden in 1890 so have over 100 years experience in this specialist area.

They now operate in six European Countries.

They bought UK Based company PetPartners in 2007 and have started to underwrite a number of leading brands for pet insurance in the UK.

Why has Argos changed from AXA Insurance?
The Pet Insurance market is changing as insurance companies get more experience of the level of claims being made by customers. More sophisticated treatments are becoming available and the cost of treatment is increasing. This is putting pressure on insurers to raise their prices.
Some companies, like AXA, offer pet insurance as part of a wide range of other insurance products, others like Agria concentrate on a specialist area.
Argos felt that a change of insurer would benefit our customers in the long run, as a specialist pet insurer underwriting our product could help limit proposed price increases.

What difference does this make to customers?
There will be no noticeable difference to customers. The Argos pet insurance product remains unchanged with the same benefits and features as before. There is also no change in our policy towards payment of claims and our call centre remains the same and is based in the UK.

What if I have any questions about this?
For enquiries about this change please call our Product team on 01908 296621 - for a pet insurance quote or further information about our insurance please call 0800 422 0380.

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Liz Wilson

Rob Hughes
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